Product Quality Data Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lets introduce ourselves
Help us shape the future of mobility
At Volvo Cars were on an exciting journey to shape the future of mobility. Were building direct relationships with customers and aim to be a leader in new technology. Its so exciting were well on our way on our journey towards full electrification. Join us and become a part of our vision for the future a future thats both exciting and a catalyst for positive change.
What youll do
The Product Quality Analyst is responsible for identifying and addressing quality issues with our products by listening to the voice of the customer through various data channels. This role involves analyzing data from warranty reports technical reports from workshops vehicle data and feedback from test engineers. The Product Quality Analyst classifies these issues and assigns investigations to the appropriate engineering/manufacturing departments to ensure timely and effective resolution.
Key Responsibilities:
Identify Quality Issues: Monitor and analyze data from multiple sources including warranty reports technical reports from workshops vehicle data and test engineer feedback to identify potential quality issues with our of the Customer: Actively listen to and interpret customer feedback from various data channels to understand their concerns and experiences with our Classification: Classify identified quality issues based on severity frequency and impact ensuring accurate and consistent Investigations:Assign identified and classified issues to the responsible engineering/mfg. departments for further investigation and resolution.
Collaboration: Work closely with engineering manufacturing and service teams to ensure effective classification and assignment of quality issues.
Continuous Improvement:Contribute to the continuous improvement of quality assurance processes.
What youll bring
#LI-DNI
#LI-DNP
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Volvo Car USA is a subsidiary of Volvo Car Group of Gothenburg, Sweden and is headquartered in Rockleigh, NJ, with regional sales offices located in Rockleigh, Summerville, SC, and Irvine, CA. In addition, Volvo Car US Operations, the home of our new US factory, is located in South Ca ... View more
