Sales Compensation Governance Manager

About the team

About the role

Zillow is looking for an analytical problem solver with strong business acumen to join our Sales Operations - Sales Governance and Support Team.. You will be involved in a number of projects including data validation discrepancy investigation compensation auditing and escalation will work in collaboration with our Frontline Enterprise Technology (FET) and Systems teams and report directly to our Senior Manager of Sales Governance. You will be primarily responsible for creating and enforcing compensation protocols and processes across the ASA sales org.

What youll do:

• Validate sales compensation data and investigate discrepancies.

• Develop and implement a comprehensive audit suite for sales representatives books of business and compensation.

• Resolve compensation inquiries and escalations ensuring timely and accurate resolution.

• Generate and modify Google Sheet/Excel files to support compensation processes and reporting.

• Document existing and newly established standard operating procedures for the complete product suite.

• Manage dispute resolution pertaining to issues affecting representative compensation.

• Collaborate with the Field Enablement Team (FET) and Systems teams to address issues related to Salesforce opportunities and compensation.

• Advocate for business line rules to ensure consistent and equitable policies across the sales organization.

• Complete monthly audit suite aimed at ensuring accuracy across multiple business systems

In addition to a competitive base salary and benefits this position is also eligible for equity awards based on factors such as experience performance and location.

Who you are

• Candidates that meet most of the criteria below are strongly encouraged to apply:

• Demonstrated analytical and problem-solving abilities.

• Strong knowledge of Salesforce opportunity management in relation to compensation

• Proficient in Excel with experience in data validation.

• Prior experience in compensation administration auditing or sales operations is advantageous.

• Capable of documenting and enhancing processes.

• Excellent communication and cross-functional collaboration capabilities.

Qualifications:

• 2 years of relevant experience (preferably in a sales compensation support role) including extensive Salesforce knowledge and Excel proficiency

• Proven experience in Business and/or Sales Operations

Get to know us

At Zillow were reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S. we help customers navigate buying selling financing and renting with greater ease and confidence. Whether youre working in tech sales operations or design youll be part of a company thats reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025 and included on the PEOPLE Companies That Care 2025 list reflecting our commitment to creating an innovative inclusive and engaging culture where employees are empowered to grow.

No matter where you sit in the organization your work will help drive innovation support our customers and move the industryand your careerforward together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you have a disability or special need that requires accommodation please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.