Service Writer
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Job Location:
Livermore, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
*We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM we appreciate your interested but you will not be contacted for an interview.
Were looking for aService Writer to join our dealerships service this role youll be the primary point of contact for customers needing vehicle service and repairs ensuring a smooth efficient and customer-focused experience from start to finish.
By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
- Highly competitive compensation
- Paid training and development
- Medical Vision and Dental Benefits
- 401(k) with company match
- Free College education courses for employees and their immediate family members
- Employee discounts
- Excellent culture
- Room for growth
Responsibilities:
- Greet customers listen to their service needs and create accurate repair orders
- Maintain strong customer relationships and deliver consistent communication throughout the repair process
- Monitor progress of repairs and keep customers updated regularly
- Coordinate with technicians on timelines parts needs and job completion
- Maximize service department profitability by identifying and offering recommended services and promotions
- Uphold ethical standards and dealership policies
- Participate in quality control and help develop standard operating procedures
- Maintain a clean professional and organized work environment
Requirements:
- High school diploma or equivalent
- Valid drivers license with a clean driving record
- Automotive service advisor experience required
- Completion of service advisor/customer satisfaction training preferred
- Fluent in English with strong communication and multitasking skills
- Proficiency with computers and dealership management systems
- Ability to stay focused and productive in a fast-paced interruption-heavy environment
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated and we welcome applicants from all backgrounds to apply.
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Livermore Auto Group has a great history ...
