AV & IT Support Engineer

Tokyo Metropolis - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

EIRE Systems is looking for a bilingual Audio-Video (AV) & IT Support Specialist to join our on-site technology support team in Tokyo. If youre hands-on people-focused bilingual (Japanese & English) and enjoy supporting meetings and events using the latest AV tools this could be your next great opportunity.

Workplace: Onsite at a Global Medical Technology Company
Location: Shinjuku area Tokyo

What Youll Do:

Provide daily IT and AV support handle user tickets run system checks and resolve technical issues.
Set up monitor and support live meetings and online events (Webex Teams Zoom etc.).
Troubleshoot and repair AV/conferencing systems replacing equipment when needed.
Work closely with global IT teams and vendors to implement solutions and improvements.
Support senior leaders during meetings and conferences ensuring everything runs smoothly.
Train and guide users on how to make the most of AV and conferencing tools.
Offer desk-side IT support when not assisting with live meetings or events.

What You Bring:

5 years of professional IT support experience ideally in a corporate or global environment.
Solid hands-on knowledge of AV systems and conferencing platforms.
Experience supporting Webex Microsoft Teams and Zoom.
Excellent communication skills in both English and Japanese.
Professional presence and confidence supporting executive-level meetings.

Why Youll Love It:

Work in a global bilingual environment within a leading medical technology company.
Collaborate with international teams and grow your professional network.
Enjoy a stable full-time onsite role in Tokyo with opportunities to expand your technical expertise.
Join a company that values innovation teamwork and exceptional service.