Technician, Digital & Information Technology Lab (Grant-Funded)

JOB SUMMARY
Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations.

Consistently supports DIT instructional lab standards software instructional licenses curriculum alignment inventory maintenance as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district.

ESSENTIAL FUNCTIONS
Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH CE and corporate classes within deadlines.

Maintain follow and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies security standards and product requirements.

Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items such as trash/debris safety hazards etc. Assist in the maintenance of equipment inventory for assigned area(s).

Assist with internal and external events as needed by the department COE and Workforce Technology initiatives across district.

Keep abreast of current technology learn new technology and apply new skills effectively as needed by the COE and Workforce Technology related activities across district.

Develop and maintain good working relationships with colleagues at all levels of the organization.

May have to relocate to a different campus and change assignments as required.

QUALIFICATIONS
Education & Experience

• High School Diploma or GED required.
  
  
• Associates degree in Computer Science or a related field preferred
• 1 year directly related work experience may be substituted in lieu of educational requirement
• 1 year working with desktops servers and instructional equipment required
• Experience with hardware/software/networking installation & troubleshooting and asset & inventory management preferred

Licensing & Certification

• Valid Texas Driver License
• A Certification is preferred
• Able to obtain Network and Security certifications or equivalent within 12 months of employment

Special Skills

• MS Office Apple Programs & Ecosystems
• Operating Systems
• Basic hardware/software installation and troubleshooting
• Must be able to lift 50 pounds
• Must have reliable transportation to travel occasionally to other HCC locations
• Must read write and speak English and perform simple arithmetic calculations
• Subject to working nights week-ends and holidays

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215