Surveillance Agent
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Job Location:
Redding, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
***This position is open through Friday October 24 2025***
The Redding Rancheria is seeking a Surveillance Agent. The preferred schedule for this position is Monday- Wednesday 2:45 pm to 10:45 pm Saturday Sunday 6:45 am to 2:45 pm.
JOB SUMMARY:
To monitor and oversee all aspects of Gaming for Win- River Resort and Casino. Report all findings of violations of SOPs Laws MICs TICS Ordinances or Title 31 issues to Surveillance Management/Lead Surveillance Agent with any evidence and a report.
REQUIREMENTS/MINIMUM QUALIFICATIONS:
- High School diploma or GED; or six months to one (1) year related experience and/or training; or equivalent combination of education and experience
- Knowledge of all laws and regulations related to Gaming industry and surveillance as well as Tribal policies and procedures
- Knowledge of Class II & III gaming operations.
- Must have the ability to effectively follow direction
- Must possess the ability to work independently as well as in a team environment
- Ability to view discern and make sound judgements
- Ability to learn various count systems for card games Video Lottery Terminals (VLTs) and obtain a good understanding of all related games operating within casino.
- Ability to communicate orally and in writing with all levels of contact within and outside department
- Ability to establish and maintain effective working relationships
- Be proficient in retaining and recalling numbers
- Ability to work in stressful situations and maintain a calm professional demeanor when communicating by telephone and/or radio
- Quality personal characteristics include: integrity confidentiality objectivity motivation and visionary ability.
ESSENTIAL JOB DUTIES:
- Operate all surveillance systems and equipment (learn and operate Closed Circuit Television System)
- Must read and become thoroughly familiar with Casino and Department policies and procedures
- Must read and become thoroughly familiar with State Regulations
- Must read and become thoroughly familiar with Federal Regulations (25CFR 542 & 543)
- Must read and become thoroughly familiar with Tribal regulations (TICs)
- Log all pertinent observations and notifications in the Surveillance logbook
- Responsible to observe detect and log any violations of law policies and procedures for the entire operation personnel and property
- Provide assistance with Win-River Casino Security Department and other departments in protecting the assets of the Tribe
- Provide friendly fast correct and helpful customer service to all Department Management as needed
- Review surveillance coverage on cases of patron/internal control disputes
- Review Surveillance footage to ascertain if a violation has occurred
- To report any and all major incidents to Surveillance Management
- Requires a person with the utmost integrity and one that has no hesitation in reporting what he/she observes no matter what the circumstances or who is involved
- Must have good oral and written communication skills
- Basic computer/typing skills
- Conduct routine random surveillance Audits to confirm transactions or events
- Conduct Special Observations as approved by surveillance management
- Report all discrepancies of Procedure/Internal Control as well as Risks and Liabilities
- Report any and all violations of the law gaming regulations and Tribal policies and procedures as well as all pertinent information regarding any Surveillance System issues
- Maintain a high standard of personal integrity
- Maintain strict confidentiality with respect to the operations controls and procedures involved in surveillance activities
- Be able to positively interact with other surveillance personnel
- Knowledge of computer hardware and software including applications (Word Excel and Power Point)
- Must be 21 years of age.
- Must pass pre-employment drug screening.
- Indian preference.
- Participation in continuation education and hands on technology training and testing
- Responsible to maintain confidentiality of Win-River Casino Bingo operations
- All other duties assigned by Gaming Commission Surveillance Manager and/or Supervisor Perform all other duties as needed
A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at please fax ) or email ().
All certifications credentials/licenses education verification /degrees and/or transcripts and Indian verification are required to process your application.
Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.
Additional Information:
In addition Redding Rancheria offers an excellent benefit package containing Medical Dental Vision Life Insurance and Short/Long Term disability paid holidays vacation and sick leave as well as a generous 401(k) retirement plan.
Redding Rancheria is a federally recognized Tribe with Pit River Wintu and Yana people where pride in Tribal culture history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people the larger Indian community and the Redding region.
E-Verify Statement
Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.
further information please contact Human Resources Dept. at .
Saturday - Tuesday Friday 10: 45 pm - 6:45 am.
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
