Temp
Bilingual Patient Relations & Compliance Coordinator (Temporary Full-Time) - $36$40/hour
Were seeking a bilingual (Spanish/English) administrative professional with healthcare experience to join a respected community healthcare organization on a temporary basis. This role is ideal for someone who thrives on organization communication and problem-solving while helping ensure a positive experience for patients.
As the Patient Relations & Compliance Coordinator youll serve as a point of contact for patient concerns track and resolve complaints and support the compliance and risk management team with related administrative duties. Common sense empathy and clear communication are key in this role along with the ability to think critically and manage multiple moving parts.
Location: Onsite in Novato
Schedule: MondayFriday standard business hours
Start: ASAP for 23 months (covering medical leave)
Background Check: Clear criminal background check required
You will:
Review document and help resolve patient complaints and inquiries.
Track and report on incident trends and grievance outcomes.
Support investigations into HIPAA or other compliance matters.
Coordinate follow-up with patients and internal departments to ensure timely resolution.
Maintain organized records and assist with related compliance reporting.
You bring:
Bilingual fluency (Spanish & English) verbal and written required.
Previous experience in a healthcare or clinic setting (administrative or clinical).
Strong organizational communication and problem-solving skills.
Professionalism discretion and the ability to stay calm under pressure.
Proficiency in Microsoft Office (Excel Word Outlook).
Required Experience:
IC
TempBilingual Patient Relations & Compliance Coordinator (Temporary Full-Time) - $36$40/hourWere seeking a bilingual (Spanish/English) administrative professional with healthcare experience to join a respected community healthcare organization on a temporary basis. This role is ideal for someone who...
Temp
Bilingual Patient Relations & Compliance Coordinator (Temporary Full-Time) - $36$40/hour
Were seeking a bilingual (Spanish/English) administrative professional with healthcare experience to join a respected community healthcare organization on a temporary basis. This role is ideal for someone who thrives on organization communication and problem-solving while helping ensure a positive experience for patients.
As the Patient Relations & Compliance Coordinator youll serve as a point of contact for patient concerns track and resolve complaints and support the compliance and risk management team with related administrative duties. Common sense empathy and clear communication are key in this role along with the ability to think critically and manage multiple moving parts.
Location: Onsite in Novato
Schedule: MondayFriday standard business hours
Start: ASAP for 23 months (covering medical leave)
Background Check: Clear criminal background check required
You will:
Review document and help resolve patient complaints and inquiries.
Track and report on incident trends and grievance outcomes.
Support investigations into HIPAA or other compliance matters.
Coordinate follow-up with patients and internal departments to ensure timely resolution.
Maintain organized records and assist with related compliance reporting.
You bring:
Bilingual fluency (Spanish & English) verbal and written required.
Previous experience in a healthcare or clinic setting (administrative or clinical).
Strong organizational communication and problem-solving skills.
Professionalism discretion and the ability to stay calm under pressure.
Proficiency in Microsoft Office (Excel Word Outlook).
Required Experience:
IC
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