Client Program Manager, Promotional Merchandise

Atlanta, GA - USA

Monthly Salary: $ 70000 - 80000

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

Most companies claim to have the best people. We say to them Keep dreaming. Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon Microsoft Nordstrom Starbucks and the sports world bringing energy bold ideas and a willingness to dive into the unfamiliar. Its our people that make BDA the top global Merchandise Agency to work for.

LOCATION REQUIREMENT

This role follows a flexible onsite schedule and requires workingonsite four (4) days per week with one (1) remote day at one of the following BDA office locations: Atlanta GA Austin or Dallas TX Troy MI Indianapolis IN or Woodinville WA.
To be considered candidates must live within a reasonable commuting distance of one of these offices as regular in-person collaboration is essential to this role.

POSITION OVERVIEW

This is not a technical or IT-focused role. Experience in promotional merchandise retail or eCommerce programs is strongly preferred.

Position Overview: The Program Manager of hybrid team oversees the entire customer journey from program sales to operations ensuring smooth execution and continuous improvement. This role owns the entire end to end customer experience. From client communication strategic planning cross-functional collaboration data-driven decision-making to operational excellence in delivering program efficiency and effectiveness. The Program Manager will be responsible for the success of the program health in alignment with the strategic roadmap. They will partner with the cross functional teams to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset excellent communication skills and a proven track record in program management.

Key Responsibilities:

Sales Strategy: Develop and implement sales strategies to achieve revenue targets including pricing strategies promotional campaigns and cross-selling initiatives.
Merchandise Assortment: Drive the strategic assortment plan that aligns with client preferences market trends and objectives.
Data Analysis: Utilize analytics tools to track sales performance evaluate marketing campaign effectiveness and identify opportunities for optimization.
Competitive Analysis: Monitor competitor activities and market trends to identify opportunities and threats adjusting strategies accordingly to maintain a competitive edge.
Customer Experience: Ensure a seamless and user-friendly online shopping experience by optimizing product listings navigation and checkout processes.
Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution.
Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS).
Client Contract Expertise: Act as an expert for client contract specifics monitoring for compliance to ensure all terms are met.
SKU Lifecycle Management: Own the end-to-end SKU lifecycle determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability in partnership with Merchandising and Planning.
Marketing Execution: Oversee and manage marketing execution including the implementation of site optimization tactics.
Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently.

Qualifications:

Bachelors degree in Business Marketing or related field.
3-5 years of experience in program management or a related role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with Smartsheet or similar project management tools.
Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities.

We are pleased to share the base salary range for this position is$70000 to $80000 with additional bonus opportunities. If you are hired at BDA your compensation will be determined based on factors that may include geographic location skills education and addition to these factors we believe in the importance of pay equity and consider internal equity of our current team members as a part of any the spirit of pay transparency the range listed is the full base salary range for the role and hiring at the top of the range would not be typical in order to allow for future salary growth. The range listed is just one component of BDAs total compensation and rewards programs which includes: robust PTO; vacation a paid volunteer day holidays and summer Fridays Benefits; medical dental vision life and AD&D insurance 401k; tuition reimbursement mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

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BDA is more than a workplace - its a family. For more than four decades weve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky the bold the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

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Must be 18 years or older to apply.

Required Experience:

Manager