Kick-start your career with us!
Are you a student or a recent graduate looking to gain your first professional experience in an international environment Do you want to develop strong communication skills work directly with customers and build a solid foundation in customer service Join our team as a Junior Customer Service Specialist and take your first step toward a career full of growth opportunities!
Location:Wrocław
Workmodel:Hybrid (3 days from office / 2 days from home)
Keyresponsibilities:
CommunicatingwithBusiness and Clientsthroughphoneande-mail
Makeuseofsharedmailboxforbusinesscommunicationandcategorizeandarchivemessagesinlinewithguidelines
Prepare and monitor rebates calculation commission intimeandrespondpromptlytocustomerrequirements
Prepare monthly /quarterly reports
Manage customer requests effectively
BuildsustainablerelationshipsandtrustwithBusiness throughopenandinteractivecommunication
FollowcustomerservicebestpracticesproceduresPPGguidelinesandpoliciesandlegalrequirements
Maintainingapositiveempatheticandprofessionalattitudetoward customersatalltimes.
GivefeedbackonKPIsteamresultsandopenactionsduringtheweeklyormonthlymeeting
Qualifications:
Secondaryeducationorhigher
FluencyinEnglish and Spanish
FamiliaritywithMSOfficeenvironment (Good knowledge of Microsoft Excel)
Goodcommunicationskills
Cooperationwithintheteam
Conscientiousness
Problemsolving
Organizational skills
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Required Experience:
Junior IC
Kick-start your career with us!Are you a student or a recent graduate looking to gain your first professional experience in an international environment Do you want to develop strong communication skills work directly with customers and build a solid foundation in customer service Join our team as a...
Kick-start your career with us!
Are you a student or a recent graduate looking to gain your first professional experience in an international environment Do you want to develop strong communication skills work directly with customers and build a solid foundation in customer service Join our team as a Junior Customer Service Specialist and take your first step toward a career full of growth opportunities!
Location:Wrocław
Workmodel:Hybrid (3 days from office / 2 days from home)
Keyresponsibilities:
CommunicatingwithBusiness and Clientsthroughphoneande-mail
Makeuseofsharedmailboxforbusinesscommunicationandcategorizeandarchivemessagesinlinewithguidelines
Prepare and monitor rebates calculation commission intimeandrespondpromptlytocustomerrequirements
Prepare monthly /quarterly reports
Manage customer requests effectively
BuildsustainablerelationshipsandtrustwithBusiness throughopenandinteractivecommunication
FollowcustomerservicebestpracticesproceduresPPGguidelinesandpoliciesandlegalrequirements
Maintainingapositiveempatheticandprofessionalattitudetoward customersatalltimes.
GivefeedbackonKPIsteamresultsandopenactionsduringtheweeklyormonthlymeeting
Qualifications:
Secondaryeducationorhigher
FluencyinEnglish and Spanish
FamiliaritywithMSOfficeenvironment (Good knowledge of Microsoft Excel)
Goodcommunicationskills
Cooperationwithintheteam
Conscientiousness
Problemsolving
Organizational skills
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Required Experience:
Junior IC
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