Electronic Healthcare Information Technician

We are a premier wellness center focused on whole-person care. With over 400 employees in Southern Colorado you would be joining a mighty team of support and administrative staff case managers clinicians physicians nurses and others in our efforts to improve the health and wellbeing of our community.

Health Solutions is growing and we are looking for an Electronic Healthcare Information Technician to join the Business Intelligence and Electronic Healthcare Information team at 41 Montebello Road in Pueblo.

What Youd Be Doing

As the Electronic Healthcare Information Technician you would be instrumental in designing and maintaining EHR forms and associated programming. As an effective communicator you would provide Help Desk support to resolve a variety of problems with diplomacy and skill. You would be the training and support contact for the EHR operating systems and applications and would use your technological proficiency to analyze construct document test maintain troubleshoot and support hardware operating systems software applications peripherals and communication devices.

The Electronic Healthcare Information Technician is responsible for:

• Works closely with stakeholders and EHR team to support and maintain applications in a manner that is aligned with organizational workflows and priorities.
• Problem solves assesses processes and issues and collaborates with clinical and management staff to develop solutions resulting in efficient and functional workflows for end users of the EHR application;
• Works closely with EHR team to maintain coding compliance and security standards;
• Resolves help desk tickets for clinical billing and technology issues related to the EHR;
• Provides EHR training to end users;
• Works in collaboration with EHR team to research evaluate and make recommendations regarding the implementation support and optimization of EHR PM related software applications development hardware and infrastructure.
• Ensure interdepartmental coordination of EHR PM and associated systems on-going maintenance activities including software validation user acceptance testing and documentation development.
• Works closely with other EHR specialists to collaborate with cross-functional teams including clinical technical and revenue cycle/business subject matter experts in creating and defining functional requirements and information needs for product enhancement requests and special projects
• Ensure that proper configuration management security and change controls are implemented and tested
• Performance tuning experience (MS SQL Server configuration query optimization hardware configuration)
• Understanding of data integration issues (e.g. validation cleaning) familiarity with complex data structures
• Programing/scripting experience and knowledge of software development life cycle is preferred
• Provide technical assistance and cross training to other team members
• Design and implement technology best practices guidelines and repeatable processes
• Must be able to perform duties with moderate to low supervision
• Performance of other work-related duties as assigned;

• Physical requirements include the following:
  • Requires frequent standing sitting and walking for prolonged periods of time
  • Occasionally lifts and carries items up to 15 pounds
  • Requires working under stress in emergency situations
  • Requires frequent operation of a computer

What Youll Like About Us

• Competitive pay $67530.58 annually depends on education and experience
• Generous benefits package. For most positions includes paid holidays generous EAP tuition reimbursement retirement insurances FSA and a premier wellness program
  • Insurance: Medical Dental and Vision with low deductibles. Also Wellness benefits program available.
  • HS Funded: EAPLifeLock Direct Path Life and AD&D LTD
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA Voluntary Life Sun LifeVoluntary benefits and pet insurance
  • Childcare
  • Flexible work schedule
• Company sponsored events employee recognition program
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo

What were looking forThe Must-Haves

• High School Diploma or GED.
• Ability to work onsite in Pueblo at least 4 days per week.
• Required experienceworking within healthcare-related industries.
• Experience in working with and maintaining Electronic Health Record (EHR) software.
• Broad knowledge of current technology tools and techniques for development and a desire to expand the technologystack.
• Familiarity with Data concepts and Relational databases (e.g. SQLServer).
• Comfortable with 1:1 and small group training and mentoring.

What wed Like to See in youthe Nice-to-Haves

• Bachelors degreepreferred.
• Familiarity with myAvatar and Nextgen.
• Current Colorado Driver License and access to transportation during work hours.
• Spanish language abilities

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems brainstorm problem resolutions and use sound judgment in selecting solutions to problems and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation politeness helpfulness trust building appropriate boundaries and flexibility in customer service.

Closing Date: 01/31/26 EOE M/F