Staff Product Designer, Patient (Activation)
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 215900 - 254000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then weve grown into a diverse national network of over 60000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.
As a Staff Product Designer on Headways Patient team youll design the continued care journey for patientsmaking it easier to get started with therapy and feel supported every step of the way. Youll create thoughtful seamless experiences that help patients:
- Book their first appointment
- Connect with a new provider
- Transition smoothly if they need a different provider
- Stay engaged in care between sessions
Your work will shape the core patient experience across multiple product surfaces. Youll balance near-term goals like conversion and engagement with a longer-term vision for accessible human-centered mental health careall while moving fast and grounding decisions in real patient needs.
In this role youll:
- Prototype and ship experiments that improve how patients get to their first session with a therapist or psychiatrist
- Lead design for onboarding and ongoing care journeys ensuring patients feel supported throughout their experience with Headway
- Define the vision for new AI-powered patient products and bring them to life
- Translate ideas into production-ready high-quality visual design
- Develop and document reusable design patterns in our patient-facing design system (Helix)
- Collaborate closely with PMs marketers engineers researchers and other product and brand designers
Youll be a great fit if:
- Have 8 years experience as a Product Designer designing high-performing consumer-facing desktop and mobile web products
- Bring strong visual and interaction design craftand enjoy raising the bar for both.
- Are excited by hypothesis-driven iteration experimentation and measurable impact.
- Can translate user insights and business goals into polished intuitive design.
- Desire for your work to make a meaningful difference in peoples lives.
Compensation & Benefits:
The expected base pay range for this position is $215900 - $254000 based on a variety of factors including qualifications experience and geographic addition to base salary this role may be eligible for performance-based variable compensation and an equity grant depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
- Benefits offered include:
- Equity compensation
- Medical Dental and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
#LI-RJ1
We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more click here.
Required Experience:
Staff IC
Key Skills
- InVision
- Interaction Design
- Ux
- Usability
- Visual Design
- Design Thinking
- Zeplin
- User Research
- UI
- IOS
- Figma
- Sketch
About Company
Find therapists near you who accept insurance. We'll help you find the right fit—and save you money. Get started today with online or in-person sessions.
