Global Fees Product Delivery Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description:
You are a strategic thinker passionate about driving solutions in product delivery and client service. You have found the right team.
As a Product Delivery Specialist within Core Products & Services team you will be responsible for setting and improving our organizational objectives and ensuring their consistent accomplishment.
Job Responsibilities
- Partner with Product Owners to coordinate and execute the delivery of technology products and services within the Global Fees Organization.
- Collaborate with cross-functional teams including product technology and operations to ensure successful implementation.
- Utilize project management and delivery tools such as JIRA and Scrum Management to track progress and manage timelines.
- Communicate updates gather feedback and address issues with business partners to ensure alignment and satisfaction.
- Develop and maintain comprehensive delivery documentation including planning status reports and client communications.
- Identify and implement process improvements to enhance delivery efficiency and effectiveness.
- Support post-delivery activities including training troubleshooting and ongoing client support.
- Manage intake processes and program prioritization to optimize resource allocation.
- Ensure quality standards are met throughout the delivery lifecycle.
- Facilitate meetings and coordinate tasks to drive project momentum.
- Monitor and report on project status to stakeholders and leadership.
Required qualifications capabilities and skills
- Graduate/ post graduate with at least 5 years of relevant product experience.
- Proven experience in technology product delivery or project management in a global organization.
- Understanding of technology products terms and services with the ability to quickly learn new tools and systems.
- Excellent communication and interpersonal skills with a focus on client satisfaction.
- Experience with project management tools (e.g. JIRA) and delivery methodologies (e.g. Agile Scrum).
- Ability to work effectively in a fast-paced dynamic environment and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Attention to detail and a commitment to quality.
- Ability to work independently and collaboratively within a team.
- Flexibility to accommodate different time zones.
- Proficient in Microsoft Office Suite (Excel Word PowerPoint).
Preferred qualifications capabilities and skills
- Basic banking knowledge.
- Experience supporting project management activities and cross-team collaboration.
- Demonstrates strong initiative as a self-starter with excellent listening note-taking and organizational skills.
- Effective communication and presentation abilities open to feedback and quick to adapt.
- Familiarity with JIRA for project management.
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
