Event Staff Supervisor | Part-Time | Mullins Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

As a Event Staff Supervisor you will play a key leadership role in delivering a safe friendly and memorable experience for every guest. You will oversee and support team members in various rolesincluding ushers ticket scanners greeters and concourse customer service staffwhile ensuring that each area of the arena operates smoothly and efficiently. Your responsibilities include training coaching and supervising staff responding to guest concerns and maintaining high service standards across all touchpoints. With a strong focus on safety communication and guest satisfaction youll help create an atmosphere where fans feel welcome informed and excited to return.

This role pays an hourly rate of $16.00-$17.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31 2025.

• Provide direction oversight and supervision of the Event Staff employees.
• Provide training coaching and supervision of Potential Supervisors.
• Responsible for general set-up and break-down of customer access areas in addition to building walk responsibilities
• Function room and after-hours coverage as needed.
• Provide the primary level of guest assistance in the seating area.
• Required to have a thorough knowledge of building policies procedures and event requirements.
• Provide access control crowd management and ensure the venue is safe for guests.
• Direct guests and provide venue information.
• Act upon all comments/complaints in a prompt and friendly manner.
• Complete appropriate reports when necessary
• Ensure a safe and fun environment for all guests staff and performers.
• Event Staff employee uniform laundry/equipment responsibilities including inventory.
• Other duties as assigned.

• Holiday weekend and night availability
• Must be 18 years of age or older
• Must possess a minimum of 1-2 years experience supervising events.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.