SMBs Community Manager (UK)

London - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Join the team redefining how the world experiences design.

Hello hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney Australia London is our HQ for Europe with all kinds of teams based here plus event spaces to gather our team and communities. Youll experience a warm welcome from our Vibe team at front of house amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.

About the Role

As Canvas SMBs Community Manager in the UK you will design and deliver strategies that connect small business owners entrepreneurs and solopreneurs with Canva-helping them discover the value of our platform engage deeply with our community and become passionate advocates for our brand product and mission.

What youll do

Community Program Management: Lead the growth and engagement of Canvas UK SMBs community scaling peer-to-peer advocacy through Canvassadors local events and online activations.
Events & Experiences: Organize and facilitate impactful in-person and virtual eventsincluding workshops networking sessions and flagship gatherings at our London event spaceto showcase Canvas value for SMBs and drive adoption.
Content & Engagement Strategy: Develop and deliver SMB-focused contentcase studies toolkits webinars and success storiesthat inspire entrepreneurs and highlight Canvas impact on small business growth.
Cross-Functional Collaboration: Partner with Growth Marketing SEO Content and Partnerships teams to design and execute integrated campaigns that convert community advocacy into MAUs and ARR growth.
Expand the Canvassador Programme: Recruit onboard and empower SMB Canvassadors to act as brand ambassadorshosting activations creating content and fueling grassroots visibility across the UK.
Partnership Development: Build and nurture relationships with SMB networks accelerators financial institutions and government programmes to increase Canvas credibility and reach in the ecosystem.
User Growth & Awareness: Drive MAU growth and paid conversion through data-driven initiatives ambassador referrals and partnership activationstying community activity directly to ARR impact.
Market Insights & Storytelling: Act as the local expert on UK SMB trends capturing user stories feedback and advocacy moments to inform growth strategies and amplify Canvas brand narrative

What were looking for

5 years of experience growing and engaging SMB audiences with a proven track record of driving adoption retention and revenue impact through community-led strategies.
Deep understanding of the UK small business and solopreneur landscapeits challenges ecosystems and opportunitiespaired with experience working in a global organisation.
Proven ability to design and scale ambassador programmes peer-led advocacy and grassroots campaigns that transform SMB users into passionate brand champions.
Skilled at creating and managing partnerships with SMB networks accelerators financial institutions and government programmes to expand Canvas reach and credibility.
Strong experience facilitating impactful activationsworkshops networking sessions and flagship in-office eventsthat foster SMB community trust and convert participation into MAU and ARR growth.
Ability to craft compelling SMB-focused contentcase studies toolkits webinarsthat inspire entrepreneurs and highlight Canvas role in business growth.
Analytical skills to track community KPIs (MAUs referrals ARR contribution) translate insights into action and connect community engagement directly to business growth.
Comfortable working with Growth Marketing SEO Content Product and Partnerships teams to design integrated campaigns that scale SMB user growth.
Confident public speaker with experience in facilitating webinars and workshops.
Creative thinker with content creation experience including video editing and a deep understanding of social platforms and trends.
Excellent cross-functional collaboration working effectively with sales growth and social teams and managing stakeholder relationships.
Self-starter with strong execution and delivery skills thriving in fast-paced environments with evolving priorities.
Proficient in balancing long-term strategy with short-term needs adapting quickly to market trends while focusing on data-driven marketing.
Build and maintain strong internal relationships within Canva to support collaboration and align with company goals.
Developing and maintaining relationships with partners as well as collaborating with government organizations and agencies.
Skilled with community management tools (Facebook Groups Discord etc).
Skilled in tools like Google Suite MailChimp Hubspot and Looker.
Event planning and coordination for both online and offline events.

Whats in it for you

Achieving our crazy big goals motivates us to work hardbut youll experience lots of moments of magic connection and fun woven throughout life at Canva too. We also offer a range of benefits to support your success inside and outside work:

Equity packages we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
Annual Vibe & Thrive allowance to support wellbeing social connection office setup & more
Flexible leave options that let you recharge or take time to give back

Check out for more info.

Remote Work :

Yes

Employment Type :

Full-time

Join the team redefining how the world experiences design.Hello hey gday mabuhay kia ora 你好 hallo vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point. Where and how you can workThe buz...

Join the team redefining how the world experiences design.

Hello hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

About the Role

What youll do

Community Program Management: Lead the growth and engagement of Canvas UK SMBs community scaling peer-to-peer advocacy through Canvassadors local events and online activations.
Events & Experiences: Organize and facilitate impactful in-person and virtual eventsincluding workshops networking sessions and flagship gatherings at our London event spaceto showcase Canvas value for SMBs and drive adoption.
Content & Engagement Strategy: Develop and deliver SMB-focused contentcase studies toolkits webinars and success storiesthat inspire entrepreneurs and highlight Canvas impact on small business growth.
Cross-Functional Collaboration: Partner with Growth Marketing SEO Content and Partnerships teams to design and execute integrated campaigns that convert community advocacy into MAUs and ARR growth.
Expand the Canvassador Programme: Recruit onboard and empower SMB Canvassadors to act as brand ambassadorshosting activations creating content and fueling grassroots visibility across the UK.
Partnership Development: Build and nurture relationships with SMB networks accelerators financial institutions and government programmes to increase Canvas credibility and reach in the ecosystem.
User Growth & Awareness: Drive MAU growth and paid conversion through data-driven initiatives ambassador referrals and partnership activationstying community activity directly to ARR impact.
Market Insights & Storytelling: Act as the local expert on UK SMB trends capturing user stories feedback and advocacy moments to inform growth strategies and amplify Canvas brand narrative

What were looking for

5 years of experience growing and engaging SMB audiences with a proven track record of driving adoption retention and revenue impact through community-led strategies.
Deep understanding of the UK small business and solopreneur landscapeits challenges ecosystems and opportunitiespaired with experience working in a global organisation.
Proven ability to design and scale ambassador programmes peer-led advocacy and grassroots campaigns that transform SMB users into passionate brand champions.
Skilled at creating and managing partnerships with SMB networks accelerators financial institutions and government programmes to expand Canvas reach and credibility.
Strong experience facilitating impactful activationsworkshops networking sessions and flagship in-office eventsthat foster SMB community trust and convert participation into MAU and ARR growth.
Ability to craft compelling SMB-focused contentcase studies toolkits webinarsthat inspire entrepreneurs and highlight Canvas role in business growth.
Analytical skills to track community KPIs (MAUs referrals ARR contribution) translate insights into action and connect community engagement directly to business growth.
Comfortable working with Growth Marketing SEO Content Product and Partnerships teams to design integrated campaigns that scale SMB user growth.
Confident public speaker with experience in facilitating webinars and workshops.
Creative thinker with content creation experience including video editing and a deep understanding of social platforms and trends.
Excellent cross-functional collaboration working effectively with sales growth and social teams and managing stakeholder relationships.
Self-starter with strong execution and delivery skills thriving in fast-paced environments with evolving priorities.
Proficient in balancing long-term strategy with short-term needs adapting quickly to market trends while focusing on data-driven marketing.
Build and maintain strong internal relationships within Canva to support collaboration and align with company goals.
Developing and maintaining relationships with partners as well as collaborating with government organizations and agencies.
Skilled with community management tools (Facebook Groups Discord etc).
Skilled in tools like Google Suite MailChimp Hubspot and Looker.
Event planning and coordination for both online and offline events.

Whats in it for you

Check out for more info.

Remote Work :

Yes

Employment Type :

Full-time

Key Skills

English
User Interface
Communication
Content Writing
Online
Twitter
Internet
Facebook
Youtube
Instagram
Management skills
Digital speech
Speaking skills
Analytics
Writing Skills

Apply Now

About Company

Canva

We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a hu ... View more

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