User Experience Researcher [Multiple Positions Available]
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
DESCRIPTION:
Duties: Drive the development of new research studies based on business strategy and knowledge gaps. Drive product discovery planning with design and product partners. Create presentations that connect customer needs and abilities with business goals. Coach junior researchers in shaping studies and findings to realize greater impacts. Lead cross-functional design thinking exercises using research findings as a starting point. Identify UX metrics for tracking. Prepare and teach introductory trainings on experience research for other user experience practitioners. Develop stakeholder relationships and scope changes throughout research studies. Present findings to team members and stakeholders from multi-disciplinary backgrounds.
QUALIFICATIONS:
Minimum education and experience required: Masters degree in Human Computer Interaction Behavioral Science User Experience Information Architecture or related field of study plus 3 years of experience in the job offered or as User Experience (UX) Researcher or related occupation. The employer will alternatively accept a Bachelors Degree in Human Computer Interaction Behavioral Science User Experience Information Architecture or related field of study plus 5 years of experience in the job offered or as User Experience (UX) Researcher or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Planning and executing moderated and unmoderated remote studies conducting Usability Testing; Defining the research agenda and scope within product strategy and business needs; Planning and conducting research using methodologies including concept testing semi-structure interviews co-designs surveys and contextual inquiries; Creating and conducting user testing using UserZoom and UserTesting; Facilitating working sessions and collaborating using Miro and FigJam; Collaborating with designers and project managers and documenting project status and progress using Confluence; Tracking project work using Jira; Preparing concept mockups and conducting tests of user interface designs using design tools including Sketch and Adobe XD; Developing visual models illustrating customer needs including current and future state experiences risk strategic opportunities user behaviors user flows and business impacts using Miro Figma and FigJam; Planning and executing longitudinal diary studies on platforms including Recollective and DSCOUT.
Job Location: 1111 Polaris Pkwy Columbus OH 43240. This position requires up to 30% domestic travel to client sites.
Full-Time.
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
