Private Patient Administrator

Job Description

Private Patient Administrator

Winfield Hospital - Gloucester

12 month Fixed Term Contract

30 hours per week

Winfield Hospital is one of Gloucestershires leading private hospitals located on the outskirts of the City of Gloucester. It is situated off the Northern Ring Road with excellent road and rail links. The hospital opened in 1992 and currently has 39 beds including thirty four single rooms all with en-suite facilities.

The role

We have a great new opportunity for an experienced enthusiastic and highly motivated customer focused Private Patient Administrator to join our team at Winfield Hospital based in Gloucester. As a Private Patient Administrator you will be responsible for efficiently managing the private patient pathway within the hospital to ensure that all private patients receive the service they expect.

You are required to deliver a high standard of support to customers be a motivating and approachable point of contact for the employees involved in the private patient journey to ensure operational excellence. Superb communication skills at all levels and computer and keyboard competencies are essential.

You will ideally have proven experience of working in an administration setting and have the ability to organise and prioritise yours and others workloads. Healthcare experience will be a real advantage.

Skills and Attributes

• Attention to detail and team working is an important part of this role

• Ability to use and analyse data

• Establishing and maintaining relationships with both internal and external stakeholders will be a key part of the success of this role.

What youll bring with you

• Proven track record of achieving targets whilst maintaining an outstanding level of customer service

• Excellent verbal and written communication skills

• Proficient computer skills to include Excel and Word

• Experience working in a private healthcare setting is preferred

Benefits

• 25 Days Leave Bank Holidays

• Buy & Sell Flexi Leave Options

• Private Pension where Ramsay will match up to 5% after a qualifying period

• Flexible shift patterns available where possible

• Enhanced Competitive Parental Leave Policies

• Private Medical Cover with option to add partner & dependants

• Life Assurance (Death in Service) x3 base salary

• Free Training and Development via the Ramsay Academy

• Subsidised staff restaurant (where possible)

• Concerts for Carers

• Employee Assistance Programme

• Cycle2Work scheme available in partnership with Halfords

• The Blue Light Card Scheme

About Us

Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 11 countries with 88000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.

We are committed to equality of opportunity for all.

We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.