Admissions Advisor- AZ- Admissions

Position Summary:

The Admissions Advisor reports directly to the Associate Director of Admissions and is primarily responsible for providing general admissions counseling services and processing admissions inquires and information requests. The Admission Advisor is a key support role within the Admissions department that helps facilitate the successful operations of admission events.

Essential Duties and Responsibilities:

• Provide admissions counseling services via general admissions emails webchat and telephone.
• Process admissions inquiries and information requests.
• Lead campus tours and assist with information sessions.
• Assist in all aspects of planning admissions events and on-campus interviews for all MWU programs.
• Provide backup reception and customer service for office visitors and phone calls.
• Assist admission counselors in managing virtual interviews.
• Assist Records Coordinator with data entry and processing application records.
• Assist with student worker supervision schedules and daily responsibilities.
• Represent MWU at local recruitment events and virtual online fairs.
• Perform other duties as assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. The individual must be able to work in a constant state of alertness and safe manner and have regular predictable in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Experience & Skills:

High School Diploma or GED with 3-5 years of administrative support experience preferably working within a higher education setting or an admissions department or bachelors degree with previous office experience. Experience working with college admissions software is preferred. Ability to work some evenings may be required. Must have excellent written and oral communication skills including the ability to provide accurate and concise information.

The ideal candidate will have excellent customer service organizational time-management and problem-solving skills. The ability to multi-task and self-initiate with minimal supervision. Possess computer and technical skills including expertise with all Microsoft Office software and database management. Must represent MWU in a professional manner and work within a diverse academic community.

Computer Skills

Computer proficiency in Office 365 (Microsoft Word PowerPoint Excel Outlook).

Language Skills

Intermediate skills: Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability

Intermediate skills: Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Ability

Intermediate skills: Ability to calculate figures and amounts such as discounts interests commissions and proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally required to climb or balance; stoop kneel crouch or crawl. The employee is regularly required to stand walk; use hands to handle or feel reach with hands and arms. The employee is frequently required to sit talk and hear. The employee must frequently lift and /or move up to 10 pounds and regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is a private not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses one in Downers Grove Illinois and the other in Glendale Arizona. More than 6000 full-time students are enrolled in graduate programs in osteopathic medicine dentistry pharmacy physician assistant studies physical therapy occupational therapy nurse anesthesia cardiovascular perfusion podiatry optometry clinical psychology speech-language pathology biomedical sciences and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning respect for all members of the healthcare team service interdisciplinary scholarly activity and personal growth.

We offer a comprehensive benefits package that includes medical dental and vision insurance plans as well as life insurance short/long-term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care accounts. We offer a work-life balance with a competitive time off package including paid holidays sick/flex days personal days and vacation days. We offer a 403(b)-retirement plan tuition reimbursement childcare subsidy reimbursement program identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility on-site with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions gender identity; and sexual orientation); marital status; age; disability; citizenship; past current or prospective service in the uniformed services; genetic information; or any other protected class in accord with all federal state and local laws and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Required Experience:

Unclear Seniority