Are you a student looking for a part-time job during your studies
Do you speak fluent German
ABOUT THE COMPANY
GANT is the future of American Sportswear and has been a pioneer of preppy style since 1949. Founded by the Gantmacher family in the college town of New Haven Connecticut GANT revolutionized the way the world dresses by creating American Sportswear icons. Today we continue to challenge convention and make clothes for the courageous the curious and the creative - a community of people who believe you should never stop learning.
GANT enjoys a global presence in over 70 markets with 600 stores 4000 selected retailers and with a team of 1500 employees globally. We strive to become employer of choice within premium lifestyle and are always looking for new passionate people to join their team.
ABOUT THE ROLE
As a Customer Service Agent for the Central Europe markets you will support customers mainly over phone and email. You will help GANTS customers before during and after a purchase on Monday-Friday 9-17. You will be the first personal contact point to the brand. It will be possible to work half days as well as full-time during summer and winter sale periods.
RESPONSIBILITIES
Support customers with queries in relation to orders products stores or loyalty programme to name a few within the tonality guidelines which is done primarily via Service Cloud.
Report any issues to the E-Commerce teams and the Customer Service Manager
Handover cases and issues handled to the inhouse team
WHO ARE YOU
To be successful in this role we believe that you speak the German language fluently. Any additional languages are of benefit such as Dutch English Swedish. It is an advantage if you have previous experience in customer service or working in digital platforms. We believe that you have minimum 1 year left of your studies and are able to work a minimum of 20 hours per week during November- February.
But most importantly we believe that you are:
A solution-oriented fast learner who can handle digital platforms
Service minded and friendly
Communicative and not afraid to ask for help
Does this sound like something for you We look forward to your application.
OTHER INFORMATION:
Start: November 2025 Location: Stockholm Hybrid solution Employment form: This is a part-time consultancy position where you will be hired as a consultant through A-hub.
Are you a student looking for a part-time job during your studiesDo you speak fluent GermanABOUT THE COMPANYGANT is the future of American Sportswear and has been a pioneer of preppy style since 1949. Founded by the Gantmacher family in the college town of New Haven Connecticut GANT revolutionized t...
Are you a student looking for a part-time job during your studies
Do you speak fluent German
ABOUT THE COMPANY
GANT is the future of American Sportswear and has been a pioneer of preppy style since 1949. Founded by the Gantmacher family in the college town of New Haven Connecticut GANT revolutionized the way the world dresses by creating American Sportswear icons. Today we continue to challenge convention and make clothes for the courageous the curious and the creative - a community of people who believe you should never stop learning.
GANT enjoys a global presence in over 70 markets with 600 stores 4000 selected retailers and with a team of 1500 employees globally. We strive to become employer of choice within premium lifestyle and are always looking for new passionate people to join their team.
ABOUT THE ROLE
As a Customer Service Agent for the Central Europe markets you will support customers mainly over phone and email. You will help GANTS customers before during and after a purchase on Monday-Friday 9-17. You will be the first personal contact point to the brand. It will be possible to work half days as well as full-time during summer and winter sale periods.
RESPONSIBILITIES
Support customers with queries in relation to orders products stores or loyalty programme to name a few within the tonality guidelines which is done primarily via Service Cloud.
Report any issues to the E-Commerce teams and the Customer Service Manager
Handover cases and issues handled to the inhouse team
WHO ARE YOU
To be successful in this role we believe that you speak the German language fluently. Any additional languages are of benefit such as Dutch English Swedish. It is an advantage if you have previous experience in customer service or working in digital platforms. We believe that you have minimum 1 year left of your studies and are able to work a minimum of 20 hours per week during November- February.
But most importantly we believe that you are:
A solution-oriented fast learner who can handle digital platforms
Service minded and friendly
Communicative and not afraid to ask for help
Does this sound like something for you We look forward to your application.
OTHER INFORMATION:
Start: November 2025 Location: Stockholm Hybrid solution Employment form: This is a part-time consultancy position where you will be hired as a consultant through A-hub.