Block Manager
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Job Summary
Block Manager
Grays Essex
35000 - 40000 base salary
Monday - Friday
Overview
We are seeking a proactive and organised Block Manager with 12 years experience in residential property management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks ensuring the highest standards of maintenance compliance and customer service are upheld. A full UK driving licence and access to a vehicle are essential as this role involves regular site visits and attendance at meetings across various locations.
Key Responsibilities
Act as the primary point of contact for freeholders leaseholders and residents providing professional advice and support on all block management matters.
Manage and coordinate maintenance and repair works liaising with contractors and the in house maintenance team to obtain quotes issue work orders and ensure works are completed to a high standard and within budget.
Oversee planned and reactive maintenance ensuring all works are completed in a timely and cost-effective manner.
Conduct regular block inspections to identify maintenance requirements health and safety risks and compliance issues and produce detailed inspection reports.
Manage service charge budgets for each block including setting annual budgets monitoring expenditure and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations.
Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects ensuring statutory compliance and effective communication with all stakeholders.
Liaise with surveyors contractors and consultants as required for major works ensuring projects are delivered on time within scope and to specification.
Ensure all properties within your portfolio comply with current health and safety fire safety and other statutory regulations.
Maintain accurate records and documentation including contracts insurance policies inspection reports and communication logs.
Manage supplier and contractor relationships ensuring high standards of service value for money and adherence to company policies.
Assist with AGMs EGMs and residents meetings including the preparation of agendas minutes and follow-up on agreed actions.
Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management including permit allocation and resolution of related queries.
Proactively identify and escalate risks disputes or complex issues to your Line Manager in a timely manner.
Provide exceptional customer service to clients and residents maintaining the companys reputation for professionalism and responsiveness.
Skills and Experience Required
Minimum of 12 years experience in residential block or property management.
Strong understanding of relevant legislation including health and safety and leasehold compliance.
Excellent communication and interpersonal skills with a customer-focused approach.
Ability to manage multiple tasks effectively and work both independently and as part of a team.
Proficient in Microsoft Office and property management software.
Full UK driving licence and access to a car (essential). Personal Attributes
Highly organised and detail oriented.
Proactive problem-solver with a practical approach.
Strong commitment to providing exceptional client service.
Professional approachable and a strong team player.
Apply online today or call the Crux team on.
INDJNR
Grays Essex
35000 - 40000 base salary
Monday - Friday
Overview
We are seeking a proactive and organised Block Manager with 12 years experience in residential property management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks ensuring the highest standards of maintenance compliance and customer service are upheld. A full UK driving licence and access to a vehicle are essential as this role involves regular site visits and attendance at meetings across various locations.
Key Responsibilities
Act as the primary point of contact for freeholders leaseholders and residents providing professional advice and support on all block management matters.
Manage and coordinate maintenance and repair works liaising with contractors and the in house maintenance team to obtain quotes issue work orders and ensure works are completed to a high standard and within budget.
Oversee planned and reactive maintenance ensuring all works are completed in a timely and cost-effective manner.
Conduct regular block inspections to identify maintenance requirements health and safety risks and compliance issues and produce detailed inspection reports.
Manage service charge budgets for each block including setting annual budgets monitoring expenditure and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations.
Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects ensuring statutory compliance and effective communication with all stakeholders.
Liaise with surveyors contractors and consultants as required for major works ensuring projects are delivered on time within scope and to specification.
Ensure all properties within your portfolio comply with current health and safety fire safety and other statutory regulations.
Maintain accurate records and documentation including contracts insurance policies inspection reports and communication logs.
Manage supplier and contractor relationships ensuring high standards of service value for money and adherence to company policies.
Assist with AGMs EGMs and residents meetings including the preparation of agendas minutes and follow-up on agreed actions.
Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management including permit allocation and resolution of related queries.
Proactively identify and escalate risks disputes or complex issues to your Line Manager in a timely manner.
Provide exceptional customer service to clients and residents maintaining the companys reputation for professionalism and responsiveness.
Skills and Experience Required
Minimum of 12 years experience in residential block or property management.
Strong understanding of relevant legislation including health and safety and leasehold compliance.
Excellent communication and interpersonal skills with a customer-focused approach.
Ability to manage multiple tasks effectively and work both independently and as part of a team.
Proficient in Microsoft Office and property management software.
Full UK driving licence and access to a car (essential). Personal Attributes
Highly organised and detail oriented.
Proactive problem-solver with a practical approach.
Strong commitment to providing exceptional client service.
Professional approachable and a strong team player.
Apply online today or call the Crux team on.
INDJNR
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
