Banquet Captain

Itasca, IL - USA

Monthly Salary: Not Disclosed

Posted on: 15-10-2025

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Change your career and join the hospitality team at Eaglewood Spa Arbor Lodging. Were always looking for talented driven people to enhance our team and help us deliver on our promise: exceeding our guests expectations. We offer a world of promising opportunities across a diverse range of career areas all of which will engage and empower you to realize your passion achieve greatness and experience the rewards of making a positive impact in our guests and employees lives.

A job at Eaglewood Resort is unlike any other. Youll be challenged. Youll be inspired. And youll be proud. Because whatever your job is here youll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States Mexico and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott Hilton Hyatt and IHG. Our service ethos is proactive and holistic fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused data-driven and results-oriented.

Summary

A Banquet Captain 7i is responsible for being the personal representative of the management to the guests. It is their responsibility to greet the guest on arrival and creates an atmosphere of good will; maintain constant contact with the host; to ensure the high standards of service as set by management; and to extend every effort to make the assigned party a complete success.

*The total compensation for this role includes a portion of service charge.

Key Responsibilities

Adhering to all division and local standard policies and procedures
Performing all guest contact activities in a cordial efficient and professional manner at all times maintaining a commitment to guest satisfaction
Maintaining a cooperative team-like attitude in working with supervisors and fellow associates
To receive function assignments and discuss any last-minute changes with maître d.
To coordinate the performance of all banquet associates
To coordinate all as per of meeting room and function set ups service and breakdown
To maintain constant contact with the banquet chef to ensure conclusion between food production and food service
To inspect all public areas (foyer assembly areas restrooms) for cleanliness and pleasing appearance. Be aware of the position as representative of management
To introduce ones self to the guest on ones station and project a warm cheerful enthusiastic desire to be of service
Perform all other reasonable tasks as requested by management
To achieve accident prevention goals

Requirements

Qualifications

Required skills and educational background Because of the nature of banquet captain jobs candidates must have several years of hospitality experience be a people person and adapt to changing work dynamics. Below is a list of the qualifications needed to work as a banquet captain:

A high school diploma/a degree in hospitality management may be preferred
Demonstrate excellent verbal and non-verbal communication skills
Have a minimum of 3 years of experience in a banquet-related position
Display a courteous and friendly attitude even in high-stress situations
Be a quick thinker who knows how to solve problems
Must be physically fit to move large equipment and stand for long periods
Work long hours and irregular shifts

Benefits

Competitive Salary and Benefits
Health and Welfare Plans: Medical Dental Vision Short Disability and EAP
Annual review with increased potential
Holiday and Paid Time Off
401k program with company match
Incentive Plans
Free Meal

Arbors Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth development and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Salary Description

$18.00

Full-timeDescriptionChange your career and join the hospitality team at Eaglewood Spa Arbor Lodging. Were always looking for talented driven people to enhance our team and help us deliver on our promise: exceeding our guests expectations. We offer a world of promising opportunities across a diverse ...