Customer Service Executive

Management Solutions International MSI

Job Location:

Doha - Qatar

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Customer Service Executive: Role description:

The Customer Service Executive will serve as the first point of contact for fans and customers reaching out to LIC before during and after the event. The role involves managing calls and emails to provide accurate information on ticket purchasing pricing and mobile app usage as well as handling post-event enquiries such as feedback complaints and refunds. The executive will ensure all customer interactions are logged and resolved in line with company standards escalating complex cases where neededand collaborating closely with ticketing and operations teams to stay updated on event details.

Customer Service Executive: Role description:The Customer Service Executive will serve as the first point of contact for fans and customers reaching out to LIC before during and after the event. The role involves managing calls and emails to provide accurate information on ticket purchasing pricing ...