Operations Assistant

Job Title: Operations Assistant
Location: Vernon CA
Job Type: Full Time
Salary Range: $25-$28 hr

About Sonsray:
Sonsray moves mountains for the construction transportation and agriculture industries. We are the West Coasts largest Thermo King & CASE dealership offering sales parts service rental and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here
At Sonsray we value all employees their contributions and most importantly their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:

• Medical coverage (PPO HSA options)
• Dental Vision and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $125.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated with decisions made based on core values rather than corporate directives
• Annual Holiday Party including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy fostering a collaborative environment with active owner and management involvement

Position Summary:
The Operation Assistant at Sonsrays Vernon branch is a hands-on role that is responsible for ensuring all rental equipment is properly inspected maintained and ready for our customers. This position combines daily administrative tasks with essential operational duties requiring a proactive approach strong attention to detail and excellent customer service skills. Success in this position will result in opportunities to advance your career at Sonsray.

Responsibilities

• Equipment Inspections & Inventory Management:
  • Conduct detailed check-out and check-in inspections on all equipment to verify equipment condition proper operation and safety compliance.
  • Identify and document any new damage on returned equipment reporting findings to the appropriate service personnel.
  • Perform daily yard checks to manage and reconcile equipment inventory for inbound and outbound activity.
• Maintenance & Repair Coordination:
  • Coordinate with our maintenance team and external vendors to schedule track and complete necessary repairs on damaged equipment in a timely manner.
  • Review trailer specifications and maintenance records to ensure compliance with company standards and industry regulations.
• Yard & Equipment Readiness:
  • Ensure the yard is kept clean safe and organized facilitating efficient equipment flow.
  • Perform general upkeep duties including the ability and willingness to pressure wash trailers as needed to maintain cleanliness standards.
• Customer Service & Administration:
  • Serve as a key point of contact communicating with customers during inbound and outbound inspections.
  • Answer incoming calls respond to emails and address customer inquiries regarding equipment status helping to resolve or redirect customer service issues promptly.
  • Handle various daily administrative tasks including inputting maintenance invoices in computer system.

Requirements

• High School Diploma or GED required.
• Minimum of 1-2 years of experience in an operational administrative or logistics-focused role preferably within the trailer equipment or fleet leasing industry.
• Strong organizational skills and attention to detail for performing accurate inspections and managing inventory.
• Dependable attendance at our Los Angeles branch location during business hours.
• Must be physically able to conduct thorough digital inspections of equipment which includes going underneath and inside semi-trailers.
• Excellent written and verbal communication skills to coordinate effectively with customers maintenance team and vendors.
• Basic proficiency in Microsoft Office Suite (Word Excel Outlook).
• Must possess a valid State Drivers License.

Contact us at or 323.319.1900 Ext 1830
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