System Analyst – Web Services Modernization

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 29 days ago

Vacancies: 1 Vacancy

Job Summary

Company Description

TrueTandems mission is to be a trusted information technology solutions provider committed to the success of our customers communities and employees. To enable this mission we listen to our customers needs empower our dedicated and talented employees envision success together and deliver innovative cost-effective solutions. For our customers we aim to deliver more power to meet their business outcomes through technology implementation integration optimization and customization. We enable some of the most well-known companies nonprofits and federal agencies in the United States to intelligently plan and develop their applications modernize their infrastructure and manage their data.

As a Systems Analyst on TrueTandems Digital Modernization team you will play a critical role in supporting our clients Web Services program which maintains and modernizes public facing and internal websites and related enterprise web platforms.

This role focuses on Linux system administration configuration management and operational support for digital solutions. Youll work closely with the Technical Lead Client Produc Owner and development team to ensure secure stable and efficient site operations across Drupal PHP and integrated systems.

This position offers opportunities to contribute to AI- and Cybersecurity-driven innovationhelping identify and mitigate automated bot traffic strengthen system resilience and leverage AI tools to enhance site reliability and threat detection.

System Operations & Administration

Perform Linux system administration including configuration updates patching monitoring and troubleshooting.

Manage server configurations firewall rules and FTP data exchanges between client web environments and external systems.

Respond to operational alerts and incidents as part of an on-call rotation (Pager Duty) to ensure high availability and performance.

Support Agile and Scrum sprint activities by implementing configuration changes and system updates aligned with sprint deliverables.

Document system changes configurations and release updates in collaboration with development and DevSecOps teams.

Web Platform Support

Support Drupal 11 environments through configuration updates smoke testing and basic development tasks.

Coordinate with developers and testers to validate deployments troubleshoot issues and ensure secure configurations.

Assist with environment migrations automation and monitoring using tools such as New Relic Splunk and Akamai.

AI & Cybersecurity Enablement

Collaborate with leadership to analyze bot traffic patterns and identify malicious or unwanted automated access.

Explore opportunities to integrate AI-based monitoring and pattern recognition tools to enhance security posture and operational awareness.

Support the implementation of Zero Trust and continuous monitoring practices.

Required Skills

Bachelors degree in Information Technology Computer Science or related field (or equivalent experience).

35 years of experience in Linux system administration within a web hosting or enterprise IT environment.

Experience with Apache/Nginx FTP/SFTP DNS management and firewall configuration.

Basic familiarity with Drupal (811) and experience supporting content management systems.

Working knowledge of Bash scripting Git and CI/CD pipelines.

Experience supporting Agile/Scrum environments.

Strong analytical problem-solving and troubleshooting skills.

Excellent communication skills and ability to work closely with technical and non-technical stakeholders.

Preferred Skills

Experience supporting federal web hosting environments or working with DOJ DHS or other cabinet-level agencies.

Familiarity with AI-based monitoring bot mitigation or cloud security analytics.

Understanding of FedRAMP FISMA and Zero Trust security principles.

Exposure to New Relic Splunk or Akamai CDN for performance monitoring.

Linux certifications (CompTIA Linux RHCSA or similar).

Active DOJ or federal agency clearance.

Additional Information

TrueTandem is an equal opportunity employer committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status qualified individuals with disabilities and all individuals without regard to race color religion sex sexual orientation gender identity national origin age or any other status protected under local state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Company DescriptionTrueTandems mission is to be a trusted information technology solutions provider committed to the success of our customers communities and employees. To enable this mission we listen to our customers needs empower our dedicated and talented employees envision success together and ...