We are seeking a proactive and technically skilled Technology Operations Support Engineer to join our dynamic Unix/Linux team. The ideal candidate will possess a strong background in automation scripting and coding enabling them to drive operational excellence and support modern infrastructure environments. You will play a key role in maintaining the stability security and efficiency of our technology operations leveraging both manual troubleshooting and automated solutions.
Provide technology operations support during assigned shifts including handling incident tickets communicating with end-users working on problem tickets performing proactive maintenance and resolving critical operations issues rapidly and effectively.
Design implement and maintain automated workflows for routine operational tasks such as system provisioning patch management backup and recovery processes.
Develop maintain and enhance automation scripts (using Python Ansible PowerShell Bash etc.) to streamline deployment monitoring and maintenance activities reducing manual intervention and improving operational efficiency.
Identify manual repetitive tasks within operations and proactively propose develop and deploy automation solutions to improve efficiency and reduce human error.
Integrate automation scripts with monitoring and alerting systems to enable self-healing and auto-remediation of common incidents.
Continuously evaluate and adopt new automation tools and frameworks to enhance operational capabilities and keep up with industry best practices.
Perform code reviews and provide feedback on automation scripts developed by team members to ensure quality security and adherence to best practices.
Champion a culture of automation-first thinking within the operations team mentoring colleagues and promoting best practices in scripting and tool usage.
Participate in cross-training initiatives and demonstrate a willingness to learn new technologies and coding frameworks.
Contribute to infrastructure projects for new applications hardware and OS lifecycle management using coding and scripting to automate repetitive tasks.
Collaborate with cross-functional teams sharing knowledge code and best practices to support team objectives and continuous improvement.
Work shifts as required including off-hours weekends or holidays.
Note: Candidates with a strong background in automation scripting and coding will be prioritized as these skills are essential for driving operational excellence and supporting modern infrastructure environments.
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