Program Manager, Strategic Sales
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Program Manager within the Strategic Sales team - the commercial engine that manages the partnerships with our largest customers - you will drive the coordination and execution of initiatives that support the Strategic Sales team. You will play a key role in ensuring projects run efficiently stay aligned with broader objectives and contribute to the success of high-priority accounts. This role requires proactive collaboration across departments problem-solving and the ability to manage multiple moving parts to ensure seamless delivery.
While you will benefit from domain-specific experience (e.g. Sales Operations Customer Success Operations Product Operations or onboarding.) the perfect candidate is first and foremost a program manager expected to be able to flex their skillset across all domains where strategically needed. The ideal candidate is a data-driven a systems thinker who is comfortable being uncomfortable. Youll be surrounded by a diverse and experienced team where knowledge sharing growth and support are foundational.
Your mission should you choose to accept it:
- Grow the business - Develop strategies to grow our Strategic Sales through acquisition deployment adoption partner satisfaction and product implementation and innovation.
- Identify Challenges and Opportunities Be a domain expert for your program and identify high-impact opportunities to help the team achieve their OKRs.
- Coordinate and Advocate Represent the needs of Account Directors and customers acting as the key point of contact for cross-functional projects and initiatives and ensuring alignment across departments.
- Drive Efficiency and Remove Blockers Identify inefficiencies standardise processes and collaborate with teams to resolve obstacles and streamline operations.
- Manage Risks and Monitor Progress Proactively assess and mitigate risks track project milestones and ensure accountability through regular reporting and communication.
- Support the Bigger Picture Maintain a clear view of the end-to-end customer journey coordinating stakeholders and ensuring projects and initiatives (both internally and externally-owned) are prioritised contribute to long-term success.
Youll be a great fit if you bring a few of the below with you:
- Demonstrated experience owning complex programs or managing multiple projects with a proven ability to coordinate cross-functional initiatives drive alignment and ensure successful execution
- Domain expertise across areas of the customer journey:
- Acquisition (sales sales operations sales enablement sales strategy)
- Partner Management (marketing customer success management customer satisfaction monitoring support)
- Product Delivery (deployment product adoption customer enablement solutions architecture research and development product)
- Proficiency with core skills and tools: project management tools (e.g. Jira Asana) process mapping/optimisation tools (e.g. Miro Lucid) data analysis tools (e.g. Excel Sheets PowerBI SQL) Bonus: Salesforce Gainsight or customer service scoring (e.g. NPS CSAT).
- Experience in writing playbooking process mapping data analysis and delivering engaging presentations to senior stakeholders.;
- Systems thinker with excellent organisational prioritisation and communication skills.
- Proven experience working with large Enterprise partnerships ideally within a franchising model.
- Ability to operate in matrix organisations influence senior internal stakeholders and thrive in ambiguous fast-paced environments.
- Strong background in SaaS environments; bonus: experience working with enterprise and franchising business models or an understanding of the hotel/hospitality industry.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Cloud-native, Mews PMS is an innovative hospitality management system that enables automation to boost revenue and empowers remarkable guest experiences.
