Manager, Regional Sales Support

JOB DESCRIPTION:

Manager Regional Sales Support Infectious Disease Division

Working at Abbott

At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement theFreedom 2 Savestudent debt program andFreeUeducation benefit - an affordable and convenient path to getting a bachelors degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity

Abbott Rapid and Molecular Diagnostics (RMDx) Infectious Disease (ID) is seeking a dynamic results-orientedRegional Sales Support Managerto lead and elevate a high-performing team of (RSS) professionals at a national level. This role is ideal for professionals with a strong background in commercial operations sales enablement or healthcare experience who are passionate about driving strategic execution and empowering field teams to succeed.

As the Regional Sales Support Manager you will play a pivotal role in shaping the operational backbone of the sales organization. You will lead a team that ensures precision in contract and data management excellence in internal coordination and seamless execution of strategic initiatives. Your leadership will directly impact the effectiveness of commercial sales roles and leaders enabling them to focus on delivering innovative diagnostic solutions and improving patient outcomes. This is a 100% office based role. The Infectious Disease portfolio includes the following product lines: ID NOW PLATFORM (Influenza Covid-19 RSV Strep A) BinaxNOW COVID-19/Flu A&B Combo DETERMINE HIV-1/2 BinaxNOW Streptococcus pneumoniae & Legionella BinaxNOW Malaria Clearview hCG Clearview PBP2a SA.

Key Responsibilities

• Lead coach and develop a team of Regional Sales Support (RSS) professionals supporting ten US sales regions.

• Recruit hire and onboard new RSS team members to support regional growth and evolving business needs

• Design and implement scalable processes that improve efficiency data accuracy and internal alignment across sales operations.

• Partner with Sales Marketing Finance Contracts and Distribution to ensure seamless execution of strategic initiatives.

• Monitor and report on team performance metrics identifying opportunities for improvement and innovation.

• Oversee CRM data integrity contract tracking proposal workflows and reporting tools such as and PowerBI.

• Serve as a point of escalation for complex operational challenges and ensure timely resolution.

• Collaborate with commercial leadership to align RSS support with evolving business priorities.

• Drive continuous improvement through feedback loops training programs and process optimization.

• Support training and integration of new RSS team members and field sales personnel.

• Ensure compliance with internal policies regulatory requirements and documentation standards.

Required Qualifications

• Bachelors Degree required.

• Minimum 5 years experience in sales operations or commercial support.

• Minimum 3 years of experience managing teams and leading cross-functional projects.

• Proven track record of strong leadership skills coaching skills and developing talent.

• Proven ability to work collaboratively across departments and influence without direct authority.

• Documented experience and expertise in CRM systems such as Microsoft Office Suite and data visualization tools such as PowerBI.

• Excellent communication problem-solving and organizational skills.

• Deep understanding of workflows sales processes and customer engagement strategies.

Preferred Qualifications

• Advanced degree or certification in business operations or healthcare.

Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

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The base pay for this position is

In specific locations the pay range may vary from the range posted.

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Manager