Data & Reporting Coordinator

Job Description

Term: Full-time hourly

Pay: $28/hour health insurance paid time off and other benefits

Location: Denver CO

Reports To: Manager Data & Reporting

Organization Description:

Urban Alchemy hires individuals who were once incarcerated and trains them to transform people and places through love and respect. We provide services that heal communities challenged by the intersection of extreme poverty mental illness addiction and homelessness. When individuals are suffering in our public spaces Urban Alchemy offers solutions. When a neighborhood street or intersection earns a reputation as a place to avoid we turn it around. Urban Alchemy staff known as Practitioners create a peaceful and supportive presence helping our communities rebuild a sense of pride one person at a time. Urban Alchemy is a nonprofit organization founded in 2018. We quickly grew from a small program in San Francisco to a thriving social enterprise with over 1000 staff. We currently operate in California Alabama Georgia New Mexico and Oregon and are actively expanding our national presence with recent growth into Colorado. Over 95% of Urban Alchemy employees including leadership experienced incarceration and/or homelessness. For more information visit our website.

Position Summary:

The Data & Reporting Coordinator works directly with the Manager Data & Reporting and departmental leadership to support quality data collection management and reporting systems. This role assists with collecting warehousing and reporting departmental data for organizational leaders and contract partners. The Data & Reporting Coordinator keeps supervisors and leadership informed of data integrity trends and recommended system improvements.

Position Duties and Responsibilities:

Position Specific:

• Provide daily review maintenance and revision of departmental data.
• Conduct data quality checks and validation to ensure accuracy and completeness.
• Maintain integrity of data warehouse data collection protocols and data warehousing procedures.
• Assist in creation and preparation of daily weekly and monthly departmental reports.
• Identify data trends and anomalies and communicate findings to leadership.
• Coordinate data reporting requirements with external funders and contract partners.
• Handle troubleshooting and support of Practitioners and Supervisors collecting data.
• Create and maintain documentation for data processes workflows and standard operating procedures.
• Respond to ad hoc data and report requests from leadership and departments.
• Support end users with software support as it relates to data and reporting.
• Participate in weekly and monthly Data Team and Departmental meetings.

General:

• Demonstrate compassion and respect in all interactions with guests staff and stakeholders.
• Apply emotional intelligence to build effective meaningful connections.
• Follow all safety procedures and ensure compliance with OSHA state local and companys policies.
• Follow all company policies and procedures.
• Attend orientation and complete required training mandated by the company or funders.
• Follow appearance standards by wearing designated uniforms and ID badge.
• Perform additional duties as assigned by the supervisor.

Position Requirements:

Position Specific:

• 2 to 4 years of experience in the same or similar role.
• Experienced in troubleshooting systems and resolving technical issues.
• Proficient with both Mac and PC operating systems.
• Strong written and verbal communication skills.
• Familiar with a range of software hardware and spreadsheet functions.
• Able to learn new software and systems quickly.
• Experience with Data Studio Salesforce or similar software preferred.
• Experience with Zendesk or other ticketing/incident management systems preferred.
• Bachelors degree or equivalent preferred.

General:

• Values kindness and respect in all interactions.
• Genuinely aligned with the companys mission values and model.
• Collaborative team player with a positive solutions-oriented mindset.
• Adaptable and comfortable working in a fast-paced dynamic environment.
• Compassionate and emotionally resilient when serving individuals experiencing poverty mental illness addiction or homelessness.
• Able to obtain and maintain background clearance in accordance with company policy.
• Lived experience with incarceration and/or homelessness is valued.

Physical Requirements:

• Walking: 1 hours
• Standing: 1 hours
• Sitting: 7 hours
• Bending at Waist: less than 1 hour

Work Environment:

• Work is performed in either a traditional office setting or in an office located within a shelter facility.
• May involve exposure to shelter environment and the individuals served.
• May involve exposure to moderate noise levels from office equipment and conversations.
• Expected to work in all weather conditions.

Statement of Non-discrimination:

Urban Alchemy shares a special bond with societys most vulnerable because we see ourselves in their struggle. When doing our work we recognize the humanity in those who are struggling and treat them how we once wished others had treated us. People who have been incarcerated experienced homelessness and/or come from marginalized communities are strongly encouraged to apply because we believe they have unique skills and abilities to engage with people who are struggling. Urban Alchemy provides equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Urban Alchemy prohibits discrimination and harassment of any type.

How to Apply:

If you have questions please email .