Seasonal Retail Supervisor

ABOUT US

Uncommon Goods partners with independent makers and small businesses to offer a wide and constantly evolving assortment of original creative products.

We are built on better business practices and committed to having a positive impact on people and the planet. Learn morehere.

The best part of Uncommon Goods is usour team. Weve been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.

Learn more about ourproductsB CorpcertificationguidingprinciplesBetter to Giveprogram andteam membersyou might be working with. Listen to the story ofUncommon Goods from our Founder and CEOhereandhere.

Position Overview

As a Seasonal Retail Supervisor youll lead our pop-up shop teams at two holiday fairs in Midtown Manhattan ensuring that each location runs smoothly meets (or exceeds) sales goals and delivers an exceptional customer experience. Youll be a key leader mentoring associates optimizing operations and representing the Uncommon Goods brand in a fastpaced retail environment. This role is seasonal (late October through early January).

Key Responsibilities

• Oversee daytoday retail operations at one or more pop-up sites: opening closing staffing visual merchandising and inventory oversight.

• Partner closely with the COO to deliver concise daily insights and actionable summaries on key business activities.

• Lead train and coach the Seasonal Retail Associate team to deliver excellent customer service and operational consistency.

• Ensure staff are sharing product stories making connections with customers and upselling / crossselling appropriately.

• Drive sales performance monitor metrics (e.g. daily weekly sales goals) and implement strategies to close gaps.

• Manage cash handling POS reconciliation and reporting.

• Coordinate logistics: inventory shipments restocks transfers shrink control and merchandising resets.

• Be on the floor: assist in peak traffic hours support cover shifts and step in when needed.

• Maintain brand standards: uphold visual merchandising guidelines store presentation and the Uncommon Goods mission/values.

• Address and resolve customer escalations in a prompt thoughtful manner.

Qualifications & Skills

• Proven retail management experience.

• Strong track record of leading and developing teams under pressure.

• Excellent communication and interpersonal skills.

• Results-driven with a keen sense for sales metrics and accountability.

• Comfortable multitasking working in a dynamic environment and adapting to rapid changes.

• Flexibility: able to work varied shifts including evenings weekends and holidays.

• Physical capacity: prolonged standing lifting/moving merchandise (up to 2530 lbs or as needed).

• Passion for Uncommon Goods mission: sustainable practices unique design small makers and meaningful gifts.

Locations:

• Locations:

  • Grand Central Holiday Fair(Vanderbilt Hall 89 E 42nd St Manhattan)
    • Hours:10:00 AM 7:00 PM MondaySunday
    • Shifts begin 15 minutes before opening.
  • Macys Herald Square(151 W 34th St Manhattan)
    • Hours:11:00 AM 8:00 PM MondaySunday
    • Note: Starting the week of 11/22 hours may extend to 9:00 AM 9:00 PM 10:00 PM or 11:00 PM.
    • Shifts begin 15 minutes before opening and end 15 minutes after closing.

Duration:

Starting late October / early November through early January.

Perks and Benefits:

• Competitive hourly wage of$28/hour- opportunities for overtime and commission.

• Opportunity to be part of a vibrant pop-up experience in one of New York Citys most iconic locations.

• Comprehensive training and support from a fun friendly team and leader.

• Enjoy a 40% discount on our products.

• Learn more about your FMLA rightshere.

Apply now to help spread holiday cheer with Uncommon Goods at our Pop-up shops!

EVERYONE IS WELCOME HERE

At Uncommon Goods we believe were all out of the ordinary. Thats why were committed to making diversity inclusion equity and belonging part of everything we do. We strive to make significant changes to our business from how we find our products to how we build and cultivate our teamso we can be everyones favorite place to work.

We are an equal opportunity employer. If you would like to request any accommodation during the application process please email.

Learn more about your FMLA rightshere

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