Senior Revenue Cycle Director

At Easterseals PORT Health (ESPH) our team is committed to delivering exceptional services that foster independence inclusion and overall well-being for individuals and families throughout North Carolina and Virginia. We are seeking a visionary and results-driven Senior Director of Revenue Cycle Management to lead and optimize our financial operations ensuring sustainability and growth that support our mission.

This isnt just a job you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.

Your Role in Our Mission

The Senior Director of Revenue Cycle Management will oversee all aspects of the revenue cycle. This leader will develop and execute strategies that maximize revenue reduce inefficiencies and ensure compliance with federal and state regulations. Reporting to the Chief Financial Officer the Senior Director will partner with executive leadership program directors and external stakeholders to drive continuous improvement in financial performance.

Key Responsibilities

• Provide strategic leadership and direction for a team of 10 including billing claims and cash posting staff
• Design and implement systems processes and best practices to improve billing accuracy reduce denials and accelerate collections.
• Lead mentor and develop a high-performing revenue cycle team with a focus on accountability collaboration and professional growth.
• Monitor key performance indicators (KPIs) prepare dashboards and present revenue cycle metrics to executive leadership and the Board.
• Partner with program and clinical leadership to align financial operations with service delivery and mission priorities.
• Ensure compliance with all applicable laws payer contracts and regulatory requirements (Medicaid Medicare commercial insurance etc.).
• Collaborate with IT to enhance revenue cycle systems including electronic health records (EHR) and billing software.
• Manage payer relationships and lead negotiations to optimize reimbursement and reduce disputes.

Why Join Us

As a part of our mission we help our team members embrace their potential build resilience and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders in mental health and substance use services that care about your success.

We also offer a full benefits package for benefits-eligible positions.

Compensation & Benefits

• Competitive salary: This is a full-time exempt position
• Generous paid time off and paid holidays
• Full benefits package including Medical Dental and Vision benefits
• Life and Disability Insurance(company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer

What Were Looking For

• Education: Bachelors degree in Finance Business Administration Healthcare Administration or related field (Masters preferred)
• Experience: Minimum of 10 years of progressive leadership experience in healthcare revenue cycle management with at least 5 years in a senior leadership role
• Knowledge: Strong knowledge of Medicaid Medicare managed care and nonprofit healthcare funding models.
• Skills: Proven track record of improving financial performance reducing denials streamlining processes and developing teams.
• Abilities: Analytical and data-driven decision-maker with advanced knowledge of revenue cycle KPIs and reporting tools.

Commitment to the mission vision and values of Easterseals PORT Health

Ready to Apply

Join a team where workisnt just something you do its a purpose. Bring your expertise to a mission that matters.Apply now at or send your resume to .

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner providing exceptional services in disability mental health and substance use to help our neighbors live their best lives. Purpose dedication and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2600-member team provides more than 10.2 million hours of meaningful support to 40200 kids adults and families in 11000 home facility and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture Diverse Voices Embracing Potential Authentic Self and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Required Experience:

Director