Lead Concierge
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Job Location:
Mahwah, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
29 days ago
Vacancies:
1 Vacancy
Job Summary
Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments. This is a non-exempt hourly role reporting to the Business Operations Director.
Schedule: Full-time Monday - Friday 8am- 4pm
Ability to work some holidays and possible weekends if needed
Responsibilities and Duties:
- Schedules Concierge Team Members to ensure appropriate front desk coverage
- Assigns daily task and ensure completion of tasks
- Assists the Business Operations Director and Sales Counselor with special projects
- Ensures appropriate office supplies are on hand
- Coordinates maintenance of all office equipment
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms resident emergency call system and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal State and local regulations as well as community policies and procedures
- Other duties as assigned
Qualifications :
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills Microsoft Office (Windows Outlook Excel) with the ability to learn new applications
Physical Abilities:
- While performing the duties of this job the associate is often required to stand walk sit use fine and gross motor skills reach with hands and arms balance stoop kneel crouch talk hear and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Additional Information :
Additional Benefits for Full-time Team Members:
- Paid Time Off (PTO)
- Medical Coverage
- Health Advocacy
- Dental Coverage
- Vision Coverage
- Ancillary Benefits (Life/AD&D Short Term Disability and Long Term Disability)
- Voluntary Life
- Flexible Spending Account
- 401(k) Retirement and Matching
- Employee Assistance Program
- Employee Discounts Program
- Free Parking
- Supportive Leadership
- Referral Bonuses
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
Monarch/Brandywine:Company Culture and Values: At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
