Park Services Manager (0922 Manager I) – SF Recreation and Parks – REFID#160012

Under the direction of the Superintendent of Parks and Open Space the Park Services Manager oversees a geographical area within San Francisco consisting of various public parklands natural resources open spaces and department facilities. The essential functions and responsibilities include but are not limited to the following:

• Manages a Park Services Area providing oversight of public parklands facilities recreational activities and events;
• Recruits trains and supervises Park Section Supervisors Gardeners Gardener Apprentices Laborers and Laborer Supervisors Custodial Supervisors Assistant Custodial Supervisors Custodians Public Service Trainees interns and volunteers; develops and implements work plans and evaluates performance.
• Provides direct management and supervisory oversight to the creation care restoration and maintenance of parks open spaces natural habitats native species landscapes athletic fields grounds and supporting facilities and amenities;
• Provides leadership in developing carrying out communicating and enforcing policies and procedures;
• Works with Project Managers on capital projects which may involve reading construction documents and plan review instructing monitoring evaluating and reviewing the work of outside contractors;
• Leads collaborative efforts with community stakeholders and provides support to partner organizations to further the stewardship of the Citys parks and open spaces;
• Conducts problem-solving requiring analysis of issues that may result in deviations from routine processes integration of new technology and/or acquisition of additional resources; and
• Coordinates Park management with property management and concessions.

Qualifications :

Minimum Qualifications

1. A Bachelor of Art or Science Degree in Horticulture Agronomy Botany Landscape Architecture or related field; AND
2. Five (5) years of professional experience in the care and maintenance of landscaped grounds sport fields and/or golf courses two (2) years of which must include supervisory experience; AND
3. Possession of a valid California Drivers License.

Substitution: Verifiable professional experience in the care and maintenance of landscaped grounds sport fields and/or golf courses may substitute for the required degree on a year-for-year basis for up to four (4) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Desirable Qualifications:     
The stated desirable qualifications listed below may be considered at the end of the selection process when candidates are referred for hiring.

• Extensive horticulture knowledge in landscapes utilizing trees native plants and natural areas.
• Experience in municipal or commercial irrigation systems design maintenance and auditing.
• Experience in collaborating with community groups commercial property owners or public boards/commissions.
• Experience restoring and renovating large public parks natural areas commercial landscapes and/or sports fields.
• Experience in utilizing standard computer software (Word Excell Acrobat) to organize and communicate work plans with your supervisory staff.
• Knowledge (intermediate) of the principles and practices of capital project management; and
• Ability (strong) to communicate effectively both orally and in writing with diverse staff.

Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information :

After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following: Supervisory Test Battery (STB) & Behavioral Consistency Questionnaire (BCQ)

Supervisory Test Battery (Weight: 40%): Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Supervisory Test (and a suggested reading list) please visit Supervisory Test Battery (STB). Please note: this examination is only held in San Francisco. A passing score must be achieved on the Supervisory Test Battery to continue in the selection process.

This is a standardized examination and therefore test questions and answers are not available for public inspection or review. Scores attained on the Supervisory Test Battery will be valid and banked for three years starting from the date of the examination. This means that during this three-year time period you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery your score will be automatically applied to that announcement. However after one year you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Retesting is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that should you re-test your re-test score would become your official score since it is the most recent.  

Behavioral Consistency Questionnaire (Weight: 60%):
Candidates who receive a passing score on the Supervisory Test Battery (STB) will be provided via email a Behavioral Consistency Questionnaire (BCQ). Candidates will be evaluated on their relative knowledge skill and ability levels in job-related areas. Candidates must achieve a passing score on the BCQ in order to be placed on the confidential eligible list in rank order according to their final score. A passing score must be achieved on each of the above-described exams in order to be included on the confidential eligible list. After the confidential eligible list is adopted the department may administer additional selection procedures to make a final hiring decision.  

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law.

However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission.

Eligible List Duration:
The duration of the eligible list resulting from this examination process will be of six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification please see the citys Position Counts by Job Codes and Departments.

Certification Rule: The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Exam Type: Combined Promotive and Entrance

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is abuse of discretion or no rational basis for establishing the position description the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams required for Combined Promotive Entrance (CPE) Exams only
• Right to Work
• Copies of Application Documents
• Diversity Statement

Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Where to Apply: 
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at the City Career Center at City Hall 1 Dr. Carlton B. Goodlett Place Room 110.

Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues.

Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions you may contact Dorothy Young at . Recruitment ID: 160012

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time