Role Summary
As an MI Regional Quality SME you support the regional quality agenda by executing incident analysis participating in RCAs preparing and tracking action plans and maintaining data quality in QEM/RCA-Tracker. You coordinate with Data Ops teams and Client Ops prepare inputs for Global Quality Circles and contribute to monthly KPI reporting.
Key Responsibilities
- Support QE analysis: identify incidents prepare trend views and drill-downs for countries/product groups/clients.
- Participate in RCA sessions with functional SMEs; document 5-Why flows evidence corrective and preventive actions; raise blockers to the Lead.
- Maintain QEM entries and RCA-Tracker (Problem Statement Root Cause action plans (APs) Owner Due Date Status); ensure monthly/weekly cadence adherence.
- Quality Circle preparation: assemble case packs consolidate country inputs update slides capture decisions and follow-ups.
- Stakeholder support: liaise with Data Ops delivery leads/SMEs and Client Ops for fact checks and communication input.
- Reporting: contribute to monthly KPI updates (QE/OTD/RPD) and ad-hoc deep dives; maintain documentation and SOP links.
- Continuous improvement: flag recurring gaps in process/tools/training; share best practices across markets.
Qualifications
Work Experience
2 years in MI operations (or in an MI value-chain area such as Panel Data Coding MDQC); good technical process understanding. Cross-business area experience in a previous quality role in RMS or CPS will be considered as well.
Education
Bachelors degree or equivalent professional experience.
Competencies & Skills
- Strong analytical skills & attention to detail; able to structure complex issues into clear words.
- Excellent communication skills including English language (verbal and written)
- Problem Solving and Decision-Making skills
- Proactive attitude in recommending suitable solutions
- Taking ownership of executed tasks driving progress and working out solutions
- Ability to work effectively in a team to achieve goals together
- Ownership & reliability; meets cadence requirements (prep/review/report-out).
- Team-oriented; collaborates with Data Ops Client Ops and SMEs.
Tools
Microsoft 365 Power BI Jira SNOW/QEM; SQL/Python/R nice-to-have
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Role SummaryAs an MI Regional Quality SME you support the regional quality agenda by executing incident analysis participating in RCAs preparing and tracking action plans and maintaining data quality in QEM/RCA-Tracker. You coordinate with Data Ops teams and Client Ops prepare inputs for Global Qual...
Role Summary
As an MI Regional Quality SME you support the regional quality agenda by executing incident analysis participating in RCAs preparing and tracking action plans and maintaining data quality in QEM/RCA-Tracker. You coordinate with Data Ops teams and Client Ops prepare inputs for Global Quality Circles and contribute to monthly KPI reporting.
Key Responsibilities
- Support QE analysis: identify incidents prepare trend views and drill-downs for countries/product groups/clients.
- Participate in RCA sessions with functional SMEs; document 5-Why flows evidence corrective and preventive actions; raise blockers to the Lead.
- Maintain QEM entries and RCA-Tracker (Problem Statement Root Cause action plans (APs) Owner Due Date Status); ensure monthly/weekly cadence adherence.
- Quality Circle preparation: assemble case packs consolidate country inputs update slides capture decisions and follow-ups.
- Stakeholder support: liaise with Data Ops delivery leads/SMEs and Client Ops for fact checks and communication input.
- Reporting: contribute to monthly KPI updates (QE/OTD/RPD) and ad-hoc deep dives; maintain documentation and SOP links.
- Continuous improvement: flag recurring gaps in process/tools/training; share best practices across markets.
Qualifications
Work Experience
2 years in MI operations (or in an MI value-chain area such as Panel Data Coding MDQC); good technical process understanding. Cross-business area experience in a previous quality role in RMS or CPS will be considered as well.
Education
Bachelors degree or equivalent professional experience.
Competencies & Skills
- Strong analytical skills & attention to detail; able to structure complex issues into clear words.
- Excellent communication skills including English language (verbal and written)
- Problem Solving and Decision-Making skills
- Proactive attitude in recommending suitable solutions
- Taking ownership of executed tasks driving progress and working out solutions
- Ability to work effectively in a team to achieve goals together
- Ownership & reliability; meets cadence requirements (prep/review/report-out).
- Team-oriented; collaborates with Data Ops Client Ops and SMEs.
Tools
Microsoft 365 Power BI Jira SNOW/QEM; SQL/Python/R nice-to-have
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
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