Planetree Person-Centered Care Consultant Argentina

*Cover Letter Required.

Planetree a global non-profit organization working to humanize the healthcare experience is growing and requires a Person-Centered Care (PCC) Consultant Americas Argentina to join our highly engaged consulting team charged with turning concept into reality by partnering with healthcare organizations around the world to implement evidenced-based PCC practices. Our PCC Consultants work alongside client teams rolling up their sleeves to identify implement and sustain PCC improvement opportunities and drive cultural transformation in complex operating environments. Our consultants wear many hats : trainer facilitator coach champion data analyst advocate listener and communicator (from board room to bedside). This is an ideal opportunity for someone who thrives in a fast-paced client-facing role and wants to engage with organizations worldwide to advance a compassionate person-centered vision for healthcare.

PCC Consultants apply their deep understanding of the global healthcare landscape including industry trends and key challenges and priorities to meet client needs. They own the day-to-day client relationship and partner to implement person-centered care practices. They work cross-functionally with internal team members to identify new opportunities to address client challenges ensure solutions are implemented on time and align with the clients PCC strategy. Consultants will proactively leverage best practices proactive coaching and relationship management to support client success.

The ideal candidate will have prior experience implementing Planetrees evidence-based framework for person-centered care and/or deep experience implementing PCC practices within a complex healthcare environment.

Coach and support staff at client healthcare organizations to implement Planetrees PCC Framework according to the Planetree Method. This includes but is not limited to presentations workshop facilitation conducting assessments and providing both oral and written reports and recommendations

Provide daily oversight and management of assigned client relationships and projects supporting effective implementation of Planetree contracted programs and services

Demonstrate an understanding of the complex challenges facing healthcare organizations and how Planetree programs align with improvement/transformation activities

Cultivate relationships with assigned clients and engage with them as active partners embodying Planetrees roll up your sleeves approach to partnership and service

Serve as a trusted advisor and confidante to senior leaders at client organizations enabling and promoting positive organizational change

Understand implement and teach process improvement methodologies

Actively and curiously engage in continuous learning related to the evolution of person-centered care

Demonstrate an ability to consolidate large datasets into distilled themes and recommendations including an understanding of relationships between qualitative and quantitative data

Independently manage travel to both domestic and international locations

Complete required training and maintain competency in all Planetree products and services

Seek feedback and review evaluation data to support continuous improvement in service delivery

Deliver services and content with high fidelity according to internal guidelines

Continuously evolve and improve Planetree tools and resources to advance PCC and organizational mission

Contribute to the development of curricula plans of engagement and assessment tools to support the needs of healthcare organizations

Collaborate with sales teams as required for complex proposals client requirements and requests for proposals

Prepare presentations and speak at conferences to represent Planetree and its services as required

Contribute to Planetree thought leadership through webinars case studies outreach etc.

Live and uphold the in all interactions with colleagues partners and clients

Be a reliable kind colleague and partner in delivering high-quality programs and services to advance Planetrees mission

Demonstrate and convey compassion and empathy partnership and collaboration and humility and openness

Be willing to give and receive constructive just-in-time feedback

Contribute to Planetrees organizational learning and development by bringing field experiences and insights back to the team to drive innovation

Complete mandatory training as

Manage and update all client information in Salesforce

Track billable hours for client work to maintain accurate invoicing

Ensure minimum billing targets are achieved based on client delivery obligations

Manage budgets and contract spend-down for client engagements and conduct follow-up on accounts receivable as required with the Finance team

Direct hands-on experience implementing PCC or related practices or improvement programs within a complex healthcare organization

Demonstrated interest in driving positive change in healthcare

Comfortable engaging in professional communication (written oral non-verbal) with individuals from a variety of backgrounds and cultures

Able to manage multiple projects with competing priorities and timelines and deliver high-caliber work on time and budget

Flexible and able to adapt to various situations and conditions

Performance objectives will be established at the beginning of the team members period of employment. These objectives will be discussed and agreed with the team members direct line manager. This will form the team members Development & Performance Plan for the year.

Performance will be evaluated by:

Feedback on work achievements and issues through ongoing discussions and performance evaluations

Periodic external member/partner feedback on services provided

Performance indicators for systems relating to the delivery of Planetree products and services

Performance indicators for critical areas of responsibility

Planetree is a non-profit 501 (c) 3 organization. We work in over 35 countries and value diversity in our work and our work we promote respect inclusion and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race religion creed or orientation to join our mission-driven team.

All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation education verification employment verification criminal check search against global sanctions and government watch lists fingerprint verification credit check and/or drug test. By applying for a position with Planetree you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetrees employment policies. You will be notified during the hiring process which checks are required for the position.

Pay Transparency Non-Discrimination Notice Planetree will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

The expected base salary for this position ranges from $9000 to $110000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on various factors including relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also considered.

All your information will be kept confidential according to EEO guidelines.

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Required Experience:

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