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About the Job
As the BPA Manager youll drive process transformation automation and operational excellence across the region leading a talented team of Business Analysts and Developers to deliver high-impact solutions aligned with strategic priorities.
Key Responsibilities:
Leadership & Team Management
Lead and mentor Business Analysts and Developers ensuring high-quality delivery and alignment with business priorities.
Foster a culture of innovation accountability and continuous improvement.
Process Analysis & Automation
Analyse and redesign data-driven business processes using mapping methods (e.g. Makigami value stream mapping).
Identify prioritise and implement automation opportunities based on ROI and scalability.
Oversee creation of PDDs and automation workflows leveraging RPA Microsoft Power Platform APIs and low-code tools.
Technology & Data Expertise
Apply strong data skills (SQL Power BI Dataverse Microsoft Fabric) for process insights and performance tracking.
Manage integrations with SAP S/4HANA EDI and other systems.
Stay ahead of AI and machine learning applications in automation.
Support system architecture and technical translation of business needs.
Governance & Stakeholder Engagement
Drive standardisation and enforce process governance across regions and functions.
Act as trusted advisor to stakeholders ensuring alignment of process improvements with strategic objectives.
Champion change management and adoption of digital solutions.
Performance & Insights
Define and monitor KPIs to track process efficiency and BPA team success.
Stay informed on technology and market trends to enhance the BPA Centre of Excellence.
About You:
Qualifications & Experience
Proven leadership experience in business process management automation or operational excellence.
Strong knowledge of process mapping Lean/Six Sigma principles and automation tools (e.g. RPA platforms).
Hands-on coding and scripting experience (e.g. Python JavaScript SQL VBA) to prototype and support automation solutions.
Proficiency with Microsoft Power Platform (Power Apps Power BI Power Automate) and workflow automation.
Experience with API integration cloud platforms (Azure AWS) and enterprise systems (SAP S/4HANA EDI etc.).
Solid background in data analytics and visualisation; able to design query and optimise data models.
Familiarity with AI/ML applications in process automation and predictive analytics.
Experience with project management tools (e.g. Smartsheet Jira MS Project).
Exceptional stakeholder management communication and influencing skills.
Ability to lead cross-functional teams in a global matrixed environment.
Bachelors degree in a relevant field; an engineering background strongly preferred.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures backgrounds and experiences to make LS&Co. a collective success.
#LI-Hybrid
Required Experience:
Manager
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