Clinical Services Representative 3p-11p

Baton Rouge, LA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

The Clinical Services Representative supports the clinical team by performing a variety of clerical duties that help maintain unit efficiency and ensure excellent customer service for patients and visitors. This role follows established procedures and works under close supervision. The scheduled hours are 3:00 PM to 11:00 PM. A high school diploma or GED is required.

Responsibilities

Job Standards and Performance Expectations

Patient Medical Record
1. Assembles and maintains the patient chart from admission to discharge.
2. Collects all printouts and files in charts runs necessary reports and retrieves data as requested by physicians and nurses.
3. Orders necessary equipment and unit supplies and maintains adequate inventory levels.
4. Consistently processes patient orders requests for exams and other ancillary services such as x-rays lab tests and transportation accurately and timely.
5. Coordinates patient admissions transfers and discharges.
6. Retrieves medications from the pneumatic tube system and/or pharmacy and delivers the medications to the nurse and/or place medications in a secure location as determined by the nurse manager.
Quality
1. Assist nursing staff with retrieving medications from pneumatic tube system and places medication in appropriate locations for administration by nurse.
2. Acts as a receptionist and greets patients directs visitors and provides patient information to the medical staff.
3. Answers the phone and uses proper phone etiquette. Responds to the patient call lights in a timely manner. Maintains a work area that is neat clean and orderly. Maintains office equipment for the unit.
Collaboration & Partnership
1. Call physicians for consults and notifies the nursing staff of the consultation.
Other Duties as Assigned
1. Performs other duties as assigned or requested.

Qualifications

Education - High School or equivalent

Training - Medical Terminology or Medical Assistant Training preferred. Cerner (CIS)

Special Skills - Communication Customer Service Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task.

Licensure - Current BLS certification only required in mental health departments

Required Experience:

Unclear Seniority

DescriptionThe Clinical Services Representative supports the clinical team by performing a variety of clerical duties that help maintain unit efficiency and ensure excellent customer service for patients and visitors. This role follows established procedures and works under close supervision. The sc...

Description

Responsibilities

Job Standards and Performance Expectations

Patient Medical Record
1. Assembles and maintains the patient chart from admission to discharge.
2. Collects all printouts and files in charts runs necessary reports and retrieves data as requested by physicians and nurses.
3. Orders necessary equipment and unit supplies and maintains adequate inventory levels.
4. Consistently processes patient orders requests for exams and other ancillary services such as x-rays lab tests and transportation accurately and timely.
5. Coordinates patient admissions transfers and discharges.
6. Retrieves medications from the pneumatic tube system and/or pharmacy and delivers the medications to the nurse and/or place medications in a secure location as determined by the nurse manager.
Quality
1. Assist nursing staff with retrieving medications from pneumatic tube system and places medication in appropriate locations for administration by nurse.
2. Acts as a receptionist and greets patients directs visitors and provides patient information to the medical staff.
3. Answers the phone and uses proper phone etiquette. Responds to the patient call lights in a timely manner. Maintains a work area that is neat clean and orderly. Maintains office equipment for the unit.
Collaboration & Partnership
1. Call physicians for consults and notifies the nursing staff of the consultation.
Other Duties as Assigned
1. Performs other duties as assigned or requested.

Qualifications

Education - High School or equivalent

Training - Medical Terminology or Medical Assistant Training preferred. Cerner (CIS)

Special Skills - Communication Customer Service Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task.

Licensure - Current BLS certification only required in mental health departments

Required Experience:

Unclear Seniority

Key Skills

Data Entry
Deputy
Drafting
Hibernate
Administration Support
Activex

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About Company

FMOLHS

The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care po ... View more

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