AI Intern

As an AI Product Quality Owner at Red Hat the trainee will play a key role in ensuring the reliability performance and trustworthiness of AI-enabled
products and services within the companys open-source enterprise ecosystem.

This role emphasizes quality ownership collaboration and customer
value giving the trainee practical experience in applying Red Hats open innovation model to AI solutions.

• Fully understand the software development lifecycle in an OpenSource company
• Identify opportunities where AI can create value and solve business problems
• Work on a product roadmap that outlines the AI product lifecycle from concept to deployment
• Participate in cross-functional coordination with different teams and stakeholders
• Gain user experience supporting the end to end user workflow using the Red Hat
• OpenShift AI platform and user documentation for providing feedback
• Handle performance monitoring and optimization on internal clusters

Please list the names and titles of those who will provide continuous (for example daily) supervision of the Trainee/Intern including the primary
supervisor. What are these persons qualifications to teach the planned learning
Len DiMaggio - Senior Manager Engineering-

• Extensive background in software engineering testing and product development.
• Manages engineering teams and oversees delivery of enterprise-grade solutions.
• Strong leadership in setting technical direction implementing agile practices and ensuring quality across engineering projects.
• Deep knowledge of open-source product development CI/CD pipelines and quality assurance.

Erwan Granger - Director AI Customer Adoption & Innovation

• Senior leader focused on driving AI strategy adoption and innovation across Red Hats customer base.
• Background in AI product management enterprise AI integration and customer engagement.
• Responsible for helping customers adopt Red Hats AI/ML capabilities ensuring they are applied responsibly and effectively.
• As a director he brings expertise in strategic partnerships customer success and innovation programs.

What plans are in place for the Trainee/Intern to participate in cultural activities while in the United States

• The trainee will be encouraged to participate in a range of cultural activities while in the United States. These may include company-organized events local community programs cultural exchange activities and visits to historical and cultural sites. The goal is to provide the trainee with opportunities to experience U.S. culture firsthand foster cross-cultural understanding and support their personal and professional development during the training period.

What specific knowledge skills or techniques will be learned

• Establish mentoring relationship with individuals in RHOAI engineering and AI Customer
• Adoption & Innovation teams
• Advanced Understanding of the software development lifecycle in an OpenSource company
• Participate in cross-functional coordination with different teams and stakeholders
• Review demos manage demo environment & identify opportunities for improvement
• Work on a product roadmap that outlines the AI product lifecycle from concept to deployment
• Handle performance monitoring and optimization on internal clusters
• Gain user experience supporting the end to end user workflow using the Red Hat OpenShift AI platform and providing feedback

How specifically will these knowledge skills or techniques be taught

• Cohort monthly onboarding
• Establish mentoring relationship with individuals in RHOAI engineering and AI Customer Adoption & Innovation teams
• Basic understanding of the software development lifecycle in an OpenSource company

November: Training

• Red Hat AI Skills Academy
• Courses required to take the Red Hat Certified Specialist in OpenShift AI (EX267) Certification exam
• Developing and Deploying AI/ML Applications on Red Hat OpenShift AI (AI267)
• optional Python Programming with Red Hat (AD141)
• optional Red Hat OpenShift Developer II: Building and Deploying Cloud-native Applications (DO288)
• Identify areas where AI can create value and solve business problems

December - March: E2E Quality & User Experience team

• Work with the team to identify user scenarios create testing goals and execute on delivery of solutions
• Advanced understanding of the software development lifecycle in an OpenSource company
• Participate in cross-functional coordination with different teams and stakeholders

April - June: AI Customer Adoption & Innovation

• Work with team to review demos manage demo environment & identify opportunities for improvement
• Work on a product roadmap that outlines the AI product lifecycle from concept to deployment
• Handle performance monitoring and optimization on internal clusters

July: Build demo for Aramco use case on RHOAI platform

• Gain user experience supporting the end to end user workflow using the Red Hat OpenShift AI platform and providing feedback

How will the Trainee/Interns acquisition of new skills and competencies be measured

• Trainee will submit activity addition the on-sight supervisor will submit a Performance Appraisal at the midpoint and conclusion of the assignment.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.

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