Key ResponsibilitiesDesign develop and deploy customized Salesforce solutions with a focus on Digital Engagement (Live Chat Messaging WhatsApp SMS Web-to-Case etc.).Collaborate with business stakeholders product owners and architects to gather requirements and translate them into scalable technical and customize Salesforce Service Cloud and Digital Engagement components to optimize omnichannel customer Apex classes triggers Lightning Web Components (LWC) Visualforce pages and integrations with external and manage Omnichannel routing Chatbots and Messaging platforms within adherence to Salesforce best practices in coding security and code reviews mentor junior developers and contribute to technical and resolve issues related to Digital Engagement flows integrations and up to date with Salesforce releases new features and industry best practices. Required Skills Qualifications4 to 6 years of professional experience as a Salesforce expertise in Salesforce Digital Engagement and Service in Apex Lightning Web Components (LWC) Visualforce SOQL SOSL REST/SOAP with Omnichannel Live Chat Messaging (WhatsApp SMS Facebook Messenger etc.).Hands-on experience with Chatbots Flows and automation understanding of Salesforce data model security model and governor integrating Salesforce with third-party certifications such as Platform Developer Service Cloud Consultant or Digital Engagement Specialist (preferred).Strong problem-solving communication and collaboration skills. Nice-to-Have SkillsKnowledge of Salesforce DevOps tools (e.g. Copado Gearset).Familiarity with Agile/Scrum methodologies.
Key ResponsibilitiesDesign develop and deploy customized Salesforce solutions with a focus on Digital Engagement (Live Chat Messaging WhatsApp SMS Web-to-Case etc.).Collaborate with business stakeholders product owners and architects to gather requirements and translate them into scalable technical ...
Key ResponsibilitiesDesign develop and deploy customized Salesforce solutions with a focus on Digital Engagement (Live Chat Messaging WhatsApp SMS Web-to-Case etc.).Collaborate with business stakeholders product owners and architects to gather requirements and translate them into scalable technical and customize Salesforce Service Cloud and Digital Engagement components to optimize omnichannel customer Apex classes triggers Lightning Web Components (LWC) Visualforce pages and integrations with external and manage Omnichannel routing Chatbots and Messaging platforms within adherence to Salesforce best practices in coding security and code reviews mentor junior developers and contribute to technical and resolve issues related to Digital Engagement flows integrations and up to date with Salesforce releases new features and industry best practices. Required Skills Qualifications4 to 6 years of professional experience as a Salesforce expertise in Salesforce Digital Engagement and Service in Apex Lightning Web Components (LWC) Visualforce SOQL SOSL REST/SOAP with Omnichannel Live Chat Messaging (WhatsApp SMS Facebook Messenger etc.).Hands-on experience with Chatbots Flows and automation understanding of Salesforce data model security model and governor integrating Salesforce with third-party certifications such as Platform Developer Service Cloud Consultant or Digital Engagement Specialist (preferred).Strong problem-solving communication and collaboration skills. Nice-to-Have SkillsKnowledge of Salesforce DevOps tools (e.g. Copado Gearset).Familiarity with Agile/Scrum methodologies.
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