$58.00-$60.00/hour1st Shift: 7:00am - 4:00pm or 8:00am - 5:00pm- Drives and monitors NPS (Net Promoter Score) and CXI (Customer Experience Index) measures along the E2E (end-to-end) customer journey.
- Creates transparent and open environment for quality culture together with management.
- Gives guidance that risks are identified considered and controlled throughout the design and the use of the QMS (Quality Management System).
- Creates real-time transparency for ad-hoc analysis instant decision making preventive action and continuous improvement.
- Drives innovative digital solutions to improve quality by thinking outside of the box coaching and fostering the application of creativity methods.
- Coaches team members of agile/lean projects or even leads agile projects e.g. as a SCRUM master.
- Ensures implements and assesses quality-related standards and legal requirements in a specific quality area or in organizational unit(s) assigned.
- Analyzes and improves process steps by applying appropriate methods like Value Stream Mapping.
- Coordinates a group of quality-related staff.
$58.00-$60.00/hour1st Shift: 7:00am - 4:00pm or 8:00am - 5:00pmDrives and monitors NPS (Net Promoter Score) and CXI (Customer Experience Index) measures along the E2E (end-to-end) customer journey.Creates transparent and open environment for quality culture together with management.Gives guidance th...
$58.00-$60.00/hour1st Shift: 7:00am - 4:00pm or 8:00am - 5:00pm- Drives and monitors NPS (Net Promoter Score) and CXI (Customer Experience Index) measures along the E2E (end-to-end) customer journey.
- Creates transparent and open environment for quality culture together with management.
- Gives guidance that risks are identified considered and controlled throughout the design and the use of the QMS (Quality Management System).
- Creates real-time transparency for ad-hoc analysis instant decision making preventive action and continuous improvement.
- Drives innovative digital solutions to improve quality by thinking outside of the box coaching and fostering the application of creativity methods.
- Coaches team members of agile/lean projects or even leads agile projects e.g. as a SCRUM master.
- Ensures implements and assesses quality-related standards and legal requirements in a specific quality area or in organizational unit(s) assigned.
- Analyzes and improves process steps by applying appropriate methods like Value Stream Mapping.
- Coordinates a group of quality-related staff.
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