IT Quality Assurance Manager

Battle Creek, MI - USA

Yearly Salary: USD 65000 - 90000

Posted on: 15-10-2025

Vacancies: 1 Vacancy

Job Summary

IT Quality Assurance (QA) Manager CAGE Program Support
Battle Creek MI Hart-Dole-Inouye Federal Center
Full-Time (Pre-Award Recruitment)

Kinaras Solutions Inc. invites applications for the role of IT Quality Assurance Manager a key pre-award position that is crucial to our commitment to exceptional service standards as we gear up to support the CAGE Program. By joining us at this stage youll play a significant role in shaping quality assurance processes and tools that will ensure the accuracy and compliance of our services once the contract is awarded.

Job Summary
Seeking an accomplished IT Quality Assurance (QA) Manager to direct quality initiatives for our CAGE Program Support team. The IT QA Manager will design implement and oversee quality assurance protocols ensuring rigorous standards for all IT systems services and deliverables in support of CAGE code registration and management operations. This pre-award opportunity is an excellent fit for a motivated leader experienced in federal government programs compliance and continuous process improvement.

Key Responsibilities

Develop implement and manage a comprehensive IT quality assurance program for CAGE Program operations.
Establish and document QA policies standard operating procedures test plans and quality control workflows.
Plan and execute regular audits and system reviews to ensure ongoing compliance with federal agency and security standards (including Section 508 and DLA requirements).
Lead mentor and train QA analysts and IT support staff fostering a culture of quality and continuous improvement.
Oversee the identification documentation and resolution of system data and process defects.
Prepare and present detailed reports on quality metrics audit findings productivity and continuous improvement initiatives to senior leadership and project teams.
Serve as the primary quality advisor to IT Help Desk and management teams; facilitate cross-functional quality initiatives and stakeholder engagement.
Guide the implementation and validation of system/process changes and enhancements; manage regression and user acceptance testing.
Analyze quality assurance data to identify trends create corrective and preventive actions and drive process efficiency across IT and customer service operations.

Qualifications

Bachelors degree in Computer Science Information Technology Quality Management or a related field (Masters degree preferred).
Minimum of 5 years of progressive experience in IT quality assurance including at least 2 years in a management or supervisory role.
Demonstrated experience implementing and managing QA programs within IT and/or federal contracting environmentsdefense sector experience highly desirable.
Strong knowledge of QA methodologies testing tools and frameworks (Agile/Scrum preferred).
Familiarity with federal IT compliance requirements such as Section 508 accessibility and federal information security standards.
Proven leadership team-building and project management skills.
Excellent analytical communication and documentation abilities.
Relevant QA certifications preferred (e.g. CSQA Six Sigma ITIL or equivalent).

Equal Opportunity Employer Disclosure:

Kinaras Solutions Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age protected veteran status disability status or any other characteristic protected by federal state or local law. We are committed to fostering a diverse and inclusive workplace.

If you require a reasonable accommodation to apply for a position or to participate in the application or interview process please contact

Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government as required.

Required Experience:

Manager

IT Quality Assurance (QA) Manager CAGE Program SupportBattle Creek MI Hart-Dole-Inouye Federal CenterFull-Time (Pre-Award Recruitment)Kinaras Solutions Inc. invites applications for the role of IT Quality Assurance Manager a key pre-award position that is crucial to our commitment to exceptional s...