Customer Service Liaison
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Job Location:
Monthly Salary:
Posted on:
14-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a highly motivated and professional Customer Service Liaison to join our Tampa team. This role is essential in ensuring seamless communication between our clients and internal teams resolving inquiries efficiently and maintaining the highest level of customer satisfaction.
Responsibilities
Serve as the primary point of contact for client inquiries and requests.
Coordinate with internal departments to ensure timely resolution of customer issues.
Maintain accurate records of interactions feedback and service requests.
Identify opportunities to enhance client experience and suggest improvements.
Support onboarding of new clients and provide ongoing assistance as needed.
Qualifications :
Qualifications
Proven experience in customer service or client liaison roles.
Excellent communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Proficiency in CRM systems and Microsoft Office Suite.
Ability to manage multiple priorities and meet deadlines.
Additional Information :
Benefits:
Competitive salary of $61000 $65000 per year.
Opportunities for professional growth and career advancement.
Skills development and training programs.
Supportive and collaborative work environment.
Full-time position with standard benefits package.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
