Service Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Service Execution:
Perform installation checks commissioning preventive and breakdown maintenance of Infinium adiabatic coolers closed-circuit fluid coolers and evaporative
condensers at customer sites.
Perform installation checks commissioning preventive and breakdown maintenance of Infinium adiabatic coolers closed-circuit fluid coolers and evaporative
condensers at customer sites.
Customer Support:
Address technical issues promptly and professionally. Act as the face of Paharpur at site ensuring high standards of service and customer satisfaction.
AMC Management:
Identify AMC opportunities during site visits explain value-added service offerings to customers and support in closing AMC contracts.
Spares Business Development:
Promote and generate orders for genuine spares during service interactions. Coordinate with spares team for timely delivery and follow-up.
Service Reporting:
Maintain accurate service logs site reports and feedback forms. Update regional managers on site issues and customer escalations.
Compliance & Safety:
Ensure safety standards and procedures are followed at all sites. Adhere to documentation and quality norms.
Address technical issues promptly and professionally. Act as the face of Paharpur at site ensuring high standards of service and customer satisfaction.
AMC Management:
Identify AMC opportunities during site visits explain value-added service offerings to customers and support in closing AMC contracts.
Spares Business Development:
Promote and generate orders for genuine spares during service interactions. Coordinate with spares team for timely delivery and follow-up.
Service Reporting:
Maintain accurate service logs site reports and feedback forms. Update regional managers on site issues and customer escalations.
Compliance & Safety:
Ensure safety standards and procedures are followed at all sites. Adhere to documentation and quality norms.
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
