Project Coordinator, Quality Systems

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Key Responsibilities

• Technical System Requests & Management

  • Review and track system change requests related to QMS enhancements for all quality digital systems (Trackwise Documentum ComplianceWire etc.).

  • Coordinate plans for technical requests ensuring timely execution coordinating decisions and follow-up.

• Documentation and Process adherence

  • Facilitate and monitor changes to ensure compliance and alignment with quality standards.

  • Ensure that change request records (CCR CSCR) are initiated approved and closed in conjunction with the changes executed.

• Project Coordination

  • Support cross-functional projects that involve changes to the QMS system.

  • Collaborate with IT and business owners to manage and monitor project timelines resources and deliverables.

  • Provide general administrative support to the project team

• Roadmap Governance

  • Monitor and maintain the QMS systems roadmap including updates prioritization and new additions.

  • Coordinate approvals and impact assessments for roadmap changes.

• Routine Monitoring & Communication

  • Conduct daily reviews of system requests and liaise with business owners to gather inputs for the overall process.

  • Facilitate bi-weekly reviews on QMS system change requests and discuss progress with stakeholders.

  • Support communications regarding status change management and QMS projects as required.

• Stakeholder Engagement

  • Liaise with IT business owners and project managers to ensure alignment and transparency across initiatives.

  • Support impact confirmation and approval processes for roadmap updates.

Skills & Experience

• Experience working within a regulated industry preferably life sciences.

• Ability to manage multiple change requests track progress and ensure timely delivery of system updates.

• Strong organisational and time management skills with the ability to manage multiple tasks deadlines and priorities efficiently.

• Strong interpersonal skills to bridge communication between IT teams and business stakeholders translating technical concepts into business impact.

• Ability to coordinate drive and summarise the evaluation of change requests for feasibility impact and alignment with strategic roadmaps.

• Skilled in maintaining accurate records of requests decisions and progress and generating reports for stakeholders.

• Strong problem-solving skills with the ability to identify issues early and escalate or resolve them proactively.

• Excellent communication abilities with the skill to effectively engage and support a diverse range of stakeholders including senior management project sponsors team members and external developers.

• Familiarity with the use of project management tools is a plus (MS Project Jira etc.).

Qualifications/Education

• Bachelors degree in a relevant field such as Information Technology Business Administration or a related discipline or equivalent work experience.

• At least 2-3 years experience in a professional office environment.

• 1-3 years of experience in project coordination preferably in a regulated industry (e.g. pharmaceuticals biotechnology medical devices).

• Demonstrated experience: project support analyzing business needs system data entry administrative support and completing the daily queue of workload/intake and recommending solutions to achieve desired outcomes.

Principal Contacts & Purpose of Contact

Internal Quality leadership business process owners IT and other functions in Global QA and Operations.

External Vendors & Developers of eQMS systems

At Convatec were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact apply today and help us bring our Forever Caring promise to life.

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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!