Team Lead, Employee Benefits & Retirement

About The Role

Were looking for a Team Lead in our Employee Benefits and Retirement Practice to champion service quality support team development and uphold our commitment to exceptional client experience.

This role is about empowering others to succeed while maintaining a sharp focus on performance metrics retention and team culture.

What Youll Do

• Team Leadership: Lead and develop operational staff establish performance expectations and conduct regular evaluations.

• Strategic Planning & Implementation: Develop and execute strategic initiatives to enhance productivity and profitability aligning with overall company objectives.

• Client Service Oversight: Ensure the delivery of exceptional client service manage client relationships and act as a point of escalation for client concerns.

• Technology Integration: Oversee the integration of technology solutions and address technology needs in collaboration with IT teams.

• Risk Oversight: Assess and mitigate operational risks and ensure adherence to compliance standards.

Qualifications and expertise that pave the way for Success

• 3-5 years of experience in employee benefits insurance industry or proven experience in a leadership or managerial role within operations.

• Ability to work effectively within a team environment and collaborate with cross-functional teams.

• Passion humility integrity positive attitude mission-driven and self-directed

• Strong knowledge of operational best practices.

• Exceptional interpersonal and communication skills.

• Strong analytical problem-solving and decision-making skills.

• Proficiency in Microsoft Office Suite and knowledge of relevant software and platforms

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network powered by over 20000 dedicated professionals across 500 offices in North America sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision we invite you to explore: Advancement and Well-being: Our Priority

At HUB we place immense value on the well-being and professional development of our team. Heres what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package including incentives bonuses and additional earning opportunities.

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• Comprehensive Benefits: Access a robust benefits package including company-matched RRSPs designed to support you and your family.

• Professional Growth: Advance your career with HUB-sponsored training programs tuition reimbursement and other development opportunities tailored to help you succeed.

• Industry Support: Benefit from reimbursements for professional licensing and membership fees reflecting our investment in your expertise.

• Exclusive Perks: Enjoy special discounts on events travel accommodations and personal home & auto insurance making your HUB experience even more rewarding

Culture and Belonging: Our Commitment

At HUB International we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us knowwere here to support you. At HUB building an inclusive workplace isnt just part of what we doits at the heart of who we are.

Service: Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities were proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

When you join HUB youll find more than just a career youll become part of a team where your skills are valued your growth is encouraged and your contributions have a lasting impact.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.