Salesforce Tech Lead Data & AI

Position Overview

Key Responsibilities

• Design and develop intelligent solutions using Salesforce Data Cloud to unify activate and analyze customer data across channels.

• Lead the deployment and orchestration of autonomous agents such as Agentforce to automate workflows enhance user experiences and drive operational efficiency.

• Architect AI/ML-enabled features within Salesforce including predictive analytics intelligent routing and generative AI applications.

• Build scalable data pipelines and APIs to support real-time and batch data flows between Salesforce and other enterprise systems.

• Collaborate with data scientists and analysts to operationalize models within Salesforce workflows and ensure business impact.

• Own the full development lifecycle: from design and prototyping to implementation testing deployment and support.

• Ensure data governance security and compliance across all integrations and AI applications.

• Establish and enforce engineering best practices including CI/CD testing documentation and performance optimization.

• Mentor junior engineers and foster a culture of innovation and technical excellence.

• Stay current with Salesforce platform updates AI/ML trends and data technologies to inform roadmap and strategy.

Preferred Qualifications

• 7 years of experience in software engineering with a strong focus on Salesforce and data-intensive applications.

• Proven experience integrating Salesforce with enterprise data platforms and building AI/ML-enabled features.

• Hands-on experience with Salesforce Data Cloud and agent frameworks like Agentforce.

• Proficiency in Apex Lightning Components Salesforce APIs and data engineering tools Experience with AI/ML platforms (e.g. Azure ML AWS SageMaker Einstein AI) and model deployment strategies.

• Strong understanding of data architecture governance and security.

• Excellent communication and stakeholder management skills.

• Salesforce certifications and experience with Einstein AI are a plus.

Base Salary Range

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.

Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.