Program Support Administrative Officer, Corrections Education

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support social equity skills and employment we are driven to make difference to every student and the community providing lifelong learning skills and research locally regionally and globally.

With University and TAFE campuses in Ballarat Berwick Gippsland and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

You will be responsible for the provision and monitoring of administrative processes required for the reporting and compliance of courses and programs offered by the University to students in Barwon Southwest Region prisons as per the contractual obligations of Corrections Victoria (CV). You will also provide general administrative support as part of the broader Federation TAFE administration team when required.

You will:

• provide efficient and effective administration support for courses and programs;

• contribute to ensuring Federation TAFE and the University meet its contractual obligations with CV;

• liaise with Student Administration Head of Centre Corrections Education and Program Coordinators and enter data into both the University student and CV databases; and

• develop and maintain an understanding of the relevant University policies procedures finance and other related processes.

About you

Reporting to the TAFE Coordinator you will develop comprehensive knowledge related to education in a correctional setting and the administrative and contractual requirements and expectations of CV.

You will possess:

• skills and experience in the provision of quality administrative services;

• interpersonal and communication skills to provide quality customer service at all levels;

• demonstrated ability to interpret policies procedures and other legal documents in order to monitor compliance with attention to detail;

• ability to draft documents correspondence and prepare reports including the ability to deal with sensitive information and maintain confidentiality; and

• a Victorian Police Record Check.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Sunday 19 October 2025.

Applicants are required to submit a resume and a suitability statement not to exceed two pages.

view position description

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