LeadForeperson

Los Angeles, CA - USA

Hourly Salary: $ 21 - 22

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

JOB SUMMARY DETAILS:

The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely cost effective manner

Pay:$21.00 - $22.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicantsexperience skills abilities geographic locationand alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABMs benefits visitABM Employee Benefits Front Line Team Members (Programa de Beneficios de ABM

RESPONSIBILITIES: (not limited to)

Supervise a team of 8 valet staff and 29 parking attendants

Train coach and monitor employees on safety protocols and operational procedures

Conduct regular facility patrols to ensure safety and operational standards are met

Deliver exceptional customer service to visitors tenants and clients

Complete daily safety and maintenance inspections

Conduct a monthly parking rate survey to stay competitive

Accurately document and process damage claims as needed

Support and maintain garage cleanliness and presentation

Provide assistance to parking attendants with on-the-job challenges

Assist customers with Pay-on-Foot (POF) transactions and inquiries

Multitask effectively and provide front office coverage when required

Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling

Take initiative during peak hours by supporting exit flow valet operations or tandem parking

Communicate with Parking Team efficiently

JOB KNOWLEDGE/SKILLS REQUIRED:

Minimum of six (6) months of parking operations experience

Strong ability to think clearly make sound decisions and perform well under pressure

Excellent verbal and written communication skills

Professional demeanor attitude and appearance

Proficient in Microsoft Office applications including Excel and Word

Ability to handle and resolve customer complaints in a courteous and effective manner.

Familiarity with SKIDATA equipment and systems is highly preferred

QUALIFICATIONS:

Must be 18 years of age or older.
Must meet all requirements to receive approval for working in specific ATS environments (if applicable) ten-year work history if available

Preferred Qualifications

Customer Service Experience
One year of lead or experience
6 months plus parking operations experience

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12H 91X 88Z BUC LSE6X1 2R1X1 2T3X7

DescriptionJOB SUMMARY DETAILS: The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day to day coordination of specific agreements or projects as assi...