PBX Operator
Fast-paced high-volume clinic looking for a top skilled PBX Operator
Work location: 8160 Walnut Hill LaneDallas Texas 75231 (Perot Building Lower Level)
Work environment: Both In-House and Remote; Approximately 50% Remote/50% In-House
Work hours: Full-time Monday - Thursday (9am-730pm)
Department Highlights:
Great Management
Opportunities within Texas Health Connect
Great Pay
Heres What You Need:
High School Diploma or equivalent (REQUIRED)
One year of experience as a Dispatcher Communication Specialist Customer Service Representative or similar position in a communication or dispatch center (REQUIRED)
Two years of Hospital experience (PREFERRED)
What You Will Do:
Answer incoming calls to the hospital switchboard in a timely manner directing calls to the correct location or assisting with needed phone numbers
Answer questions regarding basic operation of telephone system
Transfer calls to appropriate departments for problem resolution as needed
Overhead pages to locate physicians and relay approved information to employees and visitors
Document all page requests either automatically through paging system and/or manually using written records
Mostly the first means of contact into the enterprise which affords the experience w/the community we serve offering quality service executing all levels of Emergency Alerts
Operating and maintaining a web based multi-line high-tech phone system
A holistic view of the entire enterprise as we work with it walks into a wealth of knowledge and problem solving
Additional perks of being a Texas Health employee:
Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.
Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC).
A supportive team environment with outstanding opportunities for growth.
Entity Highlights:
At Texas Health Resources our mission is to improve the health of the people in the communities we are one of the largest faith-based nonprofit health systems in the United States with a team of more than 23000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth career growth and professional development opportunities are top-notch and our benefits are equally outstanding.
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With 24 hospitals around Dallas-Fort Worth, Texas Health Resources provides care in most North Texas communities. Call 1-877-THR-WELL for more information.