User Experience Researcher
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
NOTE: To maximize candidate experience this role will close for applications on October 17 2025 at 11:59pm EST.
We are looking fora researcherto join our User Experience Research team. This role involves planning and conducting research on UX projects that directlyimpactthe experience of millions of users worldwide. We aim to gain a deep understanding of the problemseducators learners and administrators faceso we cancreatea product that isvaluable andintuitive.
UX Researchworks directly alongside the Product Design team and both arepart oftheUX Departmentat D2L.This means we work closely with Product Designers to informthe design of new and existing products.We get involved early in development projects to conduct research about our users goals motivations and challenges. As designers work through the phases of their projects we stay deeply engaged and execute usability research to make sure that the final productmeetsour users needs and expectations.
TheUX Departmentis part of our largerProduct organization whichis responsible forcreating and developingall ofD2Ls products. This means we collaborate with not only designers but also Product Managers Developers and many other talented D2Lers on our research projects.
How you will make an impact
The D2L User Experience Research team is focused on providing the resources knowledge and data that our company needs to make our products useful and usable. We conduct research with end users of our software including educators learners and administrators to enable our product teams to make data-informed decisions.
We think our team offers something unique:
- We have a supportive talented and collaborative community of User Experience Researchers and Product Designers; we learn from each other to develop the skills to do great work.
- Our UXR practice is mature and still growing; we all contribute to the growth of our culture practice and operations.
- We have opportunities to conduct early research and exploration; we gain a deep understanding of user problems and help others develop empathy.
- Our product teams are collaborative balancing Design with our partners in Product Management and Development; we have a strong voice in our projects.
- We get to do meaningful work; we contribute to the experiences of educators learners and learning administrators to change the way the world learns.
What you will bring to the role
- Plan design and conduct research projects. Work with Product Designers Product Managers and project teams to identify and organize knowledge gaps.
- Understand research methods when to use them and how to apply them. This includes but is not limited to literature reviews usability testing semi-structured interviews and surveys.
- Manage participant recruitment and scheduling in a way that prioritizes participant confidentiality.
- Analyze and synthesize research data to accurately represent participants perspectives and experiences.
- Report and present research process findings and actionable design considerations for various audiences in ways that are engaging and relevant.
- Learn and understand the education and learning context and the product workflows and tools related to research projects
- Evangelize research. Share insights with the broader organization and externally in creative ways to increase empathy.
- Actively contribute to UX Research processes documentation and repositories; help maintain and promote the participant database.
- Contribute to the learning culture of our team where we continually grow in the practice and actively seek out opportunities to improve our skill sets and processes.
Education Recommendations
- Degree in related studies (Anthropology Cognitive Science Human Computer Interaction Psychology UX Design etc.)
- Experience (1-3years) conducting primary research in an academic or User Experience contexts
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Created by D2L, Brightspace is the best LMS software for online learning and teaching. Discover how our online learning platform for schools and companies can help your organization today.
