Sales Associate Part Time Stratford Store

As a RetailSales Associate (internally we refer to this role as Team Member) at Gymsharks store in Westfield Stratford Londonyoull be a true brand ambassador embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand youll provide customers with expert product knowledge and exceptional service ensuring they have an inspiring and empowering shopping experience. Youll actively contribute to store operations maintain a vibrant store environment and work alongside your team.

PAY RANGE - The pay is 13.85 per hour.

Please note this an 8hr contract but you will be asked to work extra shifts as and when the store requires it.

WHAT YOULL BE DOING:

• Deliver an exceptional customer experience by welcoming every community member with enthusiasm ensuring they feel valued and inspired.
• Be a role model in product expertise operational best practices and brand representation while training and sharing knowledge with the wider team.
• Assist in stock management deliveries and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.
• Ensure the safety and well-being of both customers and team members adhering to health safety and loss prevention protocols at all times.
• Maintain a clean organised and welcoming space addressing customer needs quickly and efficiently to uphold a seamless shopping experience.
• Feedback and contribute to a culture of continuous learning both individually and as part of the team.
• Embody Gymsharks culture and values in every interaction passionately representing the brand and fostering a positive inclusive community experience.

WHAT YOULL NEED:

• Retail Customer Service Excellence: Proven recent experience of working in afast-paced retail store with the ability to engage with customers understand their needs and provide exceptional service to ensure a positive shopping experience.
• Product Handling & Stock Management: Experience ofassisting with inventory management restocking shelves and ensuring products are well-kept and properly displayed.
• Problem Solving: Ability to handle customer inquiries complaints or issues in a calm professional manner while finding quick effective solutions.
• Adaptability: Ability to adjust to changing store needs from new product arrivals to shifts in customer traffic and seasonal demands.
• Attention to Detail: Experience of ensuring the store is tidy products are well-organised and stock is accurately managed to create a welcoming shopping environment.
• Team Collaboration: Ability to work as part of a team supporting colleagues and working together to achieve store goals and deliver excellent service.
• Communication Skills: Clear friendly and effective communication with customers and team members to build rapport and share product information.
• Positive Attitude & Enthusiasm: Bringing energy positivity and a passion for fashion to every customer interaction and team collaboration
• Willingness to Learn about product systems processes customer journey and our community.
• Aligned to and inspired by our brand values with a shared passion for community wellness and fitness
• Commitment to working where and when the retail teams need you on weekends and bank holidays
• Full eligibility to work in the UK

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email