JOB SUMMARY
Process document fund and disburse in a timely and efficient manner all types of mortgage loans. Requires an understanding of Banks loan and related system and software applications.
DUTIES AND RESPONSIBILITIES
- Individual will be responsible for a processing a pipeline of residential loans.
- Maintain exceptional customer experience throughout the loan process by communicating directly with customers while focusing on and addressing their needs.
- Prepare mortgage disclosures in a timely manner.
- Ability to obtain relevant information and documentation from clients realtors title companies appraisers and anyone associated with the loan process in a timely manner.
- Demonstrate sound judgement in escalation of sensitive client matters and in analysis of potential risk to the bank.
- Remain informed on Bank policies and procedures.
- Attend and participate in meetings seminars and training as required.
- Responsible for miscellaneous tasks as assigned; assisting in daily operations of department as needed.
RELATIONSHIPS AND CONTACTS
- Reports to Retail Lending Operations Manager for fulfillment of job responsibilities and goals.
- Interacts with Department staff including but not limited to Underwriters closers Loan Servicing and Loan Operations to accomplish duties and maintain internal relationships.
- Work with Mortgage Bankers assigned to them to process files in a timely manner.
- Interact with borrowers realtors and title companies.
QUALIFICATIONS
- High School Diploma or equivalent.
- 2-3 years of previous mortgage processing experience required.
- Experience with Encompass preferred.
- Strong PC skills and ability to use all related business equipment.
- Excellent communication skills both oral and written.
- Ability to work under pressure and meet deadlines and due dates.
- Self-starter with ability to prioritize multiple tasks.
- An independent action taker with an ability to work as a team member in a fast paced environment demonstrating accuracy and attention to detail.
- Ability to follow established processes and procedures to maintain effective controls.
- Possesses ability to be proactive and innovative for process evaluation and improvement.
ABOUT US
For over a century Peoples Bank has served as a cornerstone of customer commitment helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company our logo symbolizes our unwavering dedication to financial excellence advanced technology and elevating the customer journey.
Headquartered in Munster Indiana Peoples Bank offers an extensive array of consumer business and wealth management solutions alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability Integrity Community and Excellence we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at is an Equal Opportunity Employer of women minorities protected veterans and individuals with disabilities.
Equal Housing Lender/ Member FDIC
JOB SUMMARYProcess document fund and disburse in a timely and efficient manner all types of mortgage loans. Requires an understanding of Banks loan and related system and software applications. DUTIES AND RESPONSIBILITIESIndividual will be responsible for a processing a pipeline of residential loans...
JOB SUMMARY
Process document fund and disburse in a timely and efficient manner all types of mortgage loans. Requires an understanding of Banks loan and related system and software applications.
DUTIES AND RESPONSIBILITIES
- Individual will be responsible for a processing a pipeline of residential loans.
- Maintain exceptional customer experience throughout the loan process by communicating directly with customers while focusing on and addressing their needs.
- Prepare mortgage disclosures in a timely manner.
- Ability to obtain relevant information and documentation from clients realtors title companies appraisers and anyone associated with the loan process in a timely manner.
- Demonstrate sound judgement in escalation of sensitive client matters and in analysis of potential risk to the bank.
- Remain informed on Bank policies and procedures.
- Attend and participate in meetings seminars and training as required.
- Responsible for miscellaneous tasks as assigned; assisting in daily operations of department as needed.
RELATIONSHIPS AND CONTACTS
- Reports to Retail Lending Operations Manager for fulfillment of job responsibilities and goals.
- Interacts with Department staff including but not limited to Underwriters closers Loan Servicing and Loan Operations to accomplish duties and maintain internal relationships.
- Work with Mortgage Bankers assigned to them to process files in a timely manner.
- Interact with borrowers realtors and title companies.
QUALIFICATIONS
- High School Diploma or equivalent.
- 2-3 years of previous mortgage processing experience required.
- Experience with Encompass preferred.
- Strong PC skills and ability to use all related business equipment.
- Excellent communication skills both oral and written.
- Ability to work under pressure and meet deadlines and due dates.
- Self-starter with ability to prioritize multiple tasks.
- An independent action taker with an ability to work as a team member in a fast paced environment demonstrating accuracy and attention to detail.
- Ability to follow established processes and procedures to maintain effective controls.
- Possesses ability to be proactive and innovative for process evaluation and improvement.
ABOUT US
For over a century Peoples Bank has served as a cornerstone of customer commitment helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company our logo symbolizes our unwavering dedication to financial excellence advanced technology and elevating the customer journey.
Headquartered in Munster Indiana Peoples Bank offers an extensive array of consumer business and wealth management solutions alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability Integrity Community and Excellence we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at is an Equal Opportunity Employer of women minorities protected veterans and individuals with disabilities.
Equal Housing Lender/ Member FDIC
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